Big Star Glazing Ltd

Customer reviews

• Rehanging a conservatory door

  10Verified Review

  I contacted this company on behalf of my sister who is disabled. They responded to a request to repair her conservatory door. This was a very small job, but Big Star were exceptionally helpful in arranging a visit during which they repaired the door and did not make a charge. In these times, this is very unusual. I live 200 miles from Cromer but my sister was delighted with their attention and service. Warmly recommended.

  Location: GL20
  September 2023

• Bi-folding doors, windows installation

  5.5Verified Review

  Dear Rahat I am very disappointed to receive such an unprofessional, sarcastic, snarky email from you. You promised me to send me the receipt, warranty and other documents regarding the works done on my property the day the works are completed. It has now been weeks and I have received nothing from you. Moreover, you tell me you spent ‘2 hours’ waiting for a discussion about other works - may I remind you that you were there to complete a window fitting, not to wait for any conversations taking place. Your attitude is wrong and very disappointing.

  Location: NR3
  August 2023

• Replace glass to garden door with toughened double glazed satin finish glass

  9.25Verified Review

  Work was carried out after visit to site and estimate was acceptable. Regular contact throughout the only strange thing I must comment on was they couldn't except a Visa payment and as I don't do Bacs I paid in cash

  Location: SG8
  June 2023

• Replace widow hinges

  8Verified Review

  Very efficient a little costly though but glad I had them done

  Location: NR28
  June 2023

• Replacing a large Glazing unit in a patio door frame.

  10Verified Review

  Very obliging and competent team. Removed /re fitted the new unit with the minimum of time and effort. They knew what they were doing compared to other similar jobs I have had done in the past by so called "experts".

  Location: CB23
  June 2023

• Window unit replaced

  10Verified Review

  Fantastic service and extremely polite and helpful with the best quote by a long way!! Will definitely be using these guys again, awesome!!

  Location: CB24
  June 2023