I had high expectations as Bits Bobs n Odd Jobs were very responsive over email and were charging a high price. Arranged to work from home for the day (not easy in my job) but the handyman did not arrive in time to complete the work. Very disappointed and unsure as to why this job was booked in when the handyman did not have availability to complete it.
Response from Bits Bobs And Odd Jobs Ltd
We sincerely apologise we let you down, our handyman had over run on the day due to an unforeseen issue on the previous job that could not be left unattended. We rang to say we were running late but still within our given arrival window of 1pm to 4pm but may not be able to complete all the jobs due to a potential lack of time. The client was not happy with this so cancelled the appointment. We take great pride in what we do and are very sorry we let you down on this occasion.