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Boilergurus

9.6/10

New Malden

£1,000 guarantee T&Cs apply

Checkatrade member since October 2022

Skills

  • Gas Boiler Servicing / Repair
  • Emergency Central Heating Repair
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Installation
  • Gas Central Heating Installation
  • Smart Thermostats

Customer Reviews

Write a review

9.6 /10

Based on 51 reviews over the past 12 months

Quality of work

9.53

Reliability

9.65

Communication

9.63

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professionalism, clear communication, and efficient, high-quality work from start to finish. While feedback is overwhelmingly positive, a small number of reviews mention an incorrect diagnosis or dissatisfaction with a specific repair.

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Reviews (252)

  • 10

    Underfloor Heating Repair

    Posted 4 days ago

    Manifold replacement

    Boilergurus and Michal did a great job replacing our underfloor heating manifold. Communication leading up to the job was efficient and clear with replacement products explained. I would recommend them to friends.
    Verified reviewerJob location: KT1
  • 10

    Gas Central Heating Servicing / Repair

    Posted 23 October

    Fixed motorised Valve / general heating issue

    Boilergurus were great. Firstly Lydia helped diagnose over the phone on Sunday night after some very dodgy plumbing work left us still with no heating. Michael came to fix and was knowledgable, efficient and polite. Would absolutely recommend.
    Job location: GU2
    Maddie L
  • 10

    Plumber

    Posted 21 September

    Boilergurus

    Very helpful and professional team, fixed an issue with my boiler at a reasonable price. I would recommend to others.
    Job location: SW11
    Mark H
  • 10

    Plumbing Repairs

    Posted 17 September

    New Boiler installation

    Our new boiler installation was completed on the day agreed and to a high standard. Very pleased with the results. Engineer explained everything and all relevant documents provided. Installers were very polite and friendly and a pleasure to have in our home.
    Job location: GU1
    Mike J
  • 4.67

    Plumbing Repairs

    Posted 06 September

    Not good at all

    Unfortunately I didn't have a good experience. It was just to replace the overflow of the tub , the guy told he had more than 25 years experience but when trying to assemble the parts of the new one I had to guide him how to do so. Then he couldn't take the upper part of the bath tap , he forced in such a way that left it worse than it was , in front of this situation I stopped him. I paid him and left. So bad service !!!!
    Job location: TW13

    Response from Boilergurus

    We were asked to replace the bath overflow, completed successfully for the agreed £75. Our engineer noticed a dripping bath tap which was held against the other tap with a rubber band. The customer confirmed he wanted to repair it himself. As a courtesy, we advised him where to isolate beneath the bath, remove the blanking/side cap, use an allen key to release the grub screw and remove the tap head. We explained it uses a ceramic gland and advised removing the gland and taking it to a plumbers' merchant for an exact match. We did not dismantle, alter or touch the bath tap at all

  • 10

    Gas Boiler Servicing / Repair

    Posted 01 September

    Excellent job done

    Excellent service all around from booking to completion. Thank you
    Verified reviewerJob location: KT1

Photos

Company Info

Owner

Mr Michal Jablonski

Partnership

4 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-outCommercial Work

Boilergurus’ mission is to raise standards in the heating plumbing industry by offering the gold standard in customer service and quality, founded on honesty, integrity & transparency.

Specialising in delivering excellent service to customers in the gas central heating and plumbing sector, Boilergurus works as the preferred Heating and plumbing engineer for estate agents, landlords, private residential customers and charities in the Surrey, Woking, Kingston, Wimbledon & SW London area

Services include:


  • Boiler Repairs & fault diagnosis
  • Boiler Installations
  • Annual boiler servicing
  • Landlord Gas Saftey certificates
  • Home buyer surveys and reports
  • Emergency Services - Including Loss of Gas Supply
  • Emergency Heating and Plumbing Repairs
  • Unvented & vented hot water cylinder installation and repairs
  • Water and Gas leak Detection with specialist thermal cameras and equipment
  • Water Supply & Drainage Pipe Repairs
  • Running and changing gas pipes, capping off gas pipes
  • Upgrading gas supply pipes from meter
  • Smart Thermostat Fitting and Electrics
  • Landlord Gas Safety Certificates
  • Gas Hob & Gas Oven Fitting
  • Taps, Toilet, W/C Cistern repairs
  • Underfloor Heating Installation and repairs
  • Radiator installation & Repairs / Radiator Valves
  • Shower Pumps, Motorised Valve Replacements


Boilergurus prides itself in fast response times and will prioritise emergency situations understanding the urgent situation of a client with a broken boiler or water leak.


Contactable by phone or video call on evening and weekends, our mission is to build customer loyalty by offering top customer service consistently.


SPECIAL OFFERS:


  • As a Worcester Accredited and Valliant Advanced installer, all Worcester and Valliant instlallations from Boilergurus are offered with a 10–12-year extended warranty
  • Finance options on Worcester boiler installations (subject to credit status)
  • Gas Safety Certificate discounts for portfolio landlords
  • We take credit cards allowing customers spread the cost

Accreditations and awards

Glow Worm
Glow Worm
Ideal Accredited Installer
Ideal Accredited Installer
Worcester Bosch Registered Installer
Worcester Bosch Registered Installer

This trade passed up to 12 Checkatrade vetting checks

Member since October 2022

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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