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Customer Reviews
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Based on 1 review over the past 12 months
Quality of work
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Reviews (16)
0 Builder
Posted 10 July 2025
Untrustworthy and poor workmanship - avoid
I am truly shocked to see Braiden Construction still trading. They undertook an expensive extension project at our property in 2021/22, for which we paid in excess of £150k. They neglected to put in much of the damp-proofing specified by our architect, and what damp-proofing they did provide was incorrectly applied and installed. Following a catastrophic ingress of water in November 2022, which ruined much of the kitchen, Grant refused to communicate with us about the issue and terminated an arbitration process with the FMB claiming bankruptcy. We were left with a £30k bill to put it right.Verified reviewerJob location: RH170 Brick / Concrete Structural Repairs
Posted 28 February 2025
Had some pipe replaced and some repointing done/lintels laid for a roof
This company did half the job, took some of the payment and then left the job unfinished claiming it was not enough work for them. I currently have a hole in my outside wall that they didn't replace the brickwork from. And now they will not reply. Would avoid. Have had to now pay someone to do all the internal repointing again as their work was not good enough.Verified reviewerJob location: BN310 Brick / Concrete Structural Repairs
Posted 31 January 2024
Repointing
Grant and the team provided an excellent service with a fab result, and were super helpful and friendly to deal with. Everything was very easy which was much appreciated.Job location: RH170 Brick / Concrete Structural Repairs
Posted 20 November 2023
Chimney cowls
SHOCKING! Have a leaking chimney in a new flat I've yet to move into and was advised I needed to install cowls. Grant quoted for this job, saying it required scaffolding and allowing for checks to the roof area, plus another job. Cowls were installed and Grant told me "roof/leadwork/gutters/support trays/acroypol all in good condition" and I needed to pay before he did the next job, so I did. The next time it rained, chimney still leaking, which I told him. He tried to say it was a leaking pipe and charged me for scaffolding he didn't use, became unresponsive and left my door keys on handle.Verified reviewerJob location: BN3Response from Braiden Construction
We wish the client good luck with her resident builder. Braiden Construction as always acted in a prompt and professional manner. We completed the works as instructed. The original estimate was reduced and upon the clients request the VAT was dropped. The client did not pay for a scaffold tower.
10 Brickwork
Posted 01 November 2023
Ground and first floor extension
Grant and the team were always helpful and professional at all times. Feedbackl was good, and any challenges or changes were discussed and agreed as the project progressed. We were very pleased with the workmanship and will happily use Braiden Construction againVerified reviewerJob location: RH1310 Refurbishments
Posted 31 October 2023
Refurb
Grant and his team were amazing. So efficient and got the job done without any dramas. Would highly recommend.Verified reviewerJob location: BN13
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Company Info
Owner
Mr Grant Braiden
Ltd Company
8 years on Checkatrade
VAT Registered
No
Braiden Construction has over 40 years of experience within the building industry covering the whole of Sussex. We undertake all aspects of building work from extensions to New builds and have completed a wide range of projects.
For a free no obligation quote please call or email us.