Call Gas Heating and Plumbing Ltd

Reviews (12)

• 0.75

  Plumber

  Posted 11 November 2024

  Powerflush

  Incompetent gas engineer did a powerflush. How he got clean water to dirty water in the combi boiler i dont know but sadly found out after sign off the job then checking after to my shock 1 fault after another. Told manager but am being ignored as they got paid they dont care also didn't do certain jobs they ticked off they did through the leap g4ant system. Avoid or double check before signing. True colours come out after. All powerflush isn't a cheap job . Am in a postion now that homeserve will not insure me due to what ever this gas engineer had done. Am allowing them to resolve this
  Verified reviewer

  Job location: B6
• 10

  Posted 22 February 2019

  Boiler Service + Gas Safety Certificate

  I needed a Gas Safety Certificate carried out urgently for a boiler in my Apartment in Four Oaks which was due to be rented out in a few days' time. I called a number of other companies, in local directories and via Google, and none were able to do the work the same day. I found CallGas in a local Directory and they (Nicholas) said he could do it the same day (today). He arrived within 1 hour and very promptly, was extremely courteous and came in a professional branded van with all Gas Safety registered logos etc. Work carried out professionally and certificates provided. Will use in again.
  Verified reviewer

  Job location: Not Available
• 10

  Posted 24 July 2018

  Replace central heating boiler

  Full ongoing advice and attendance during settling in! (it was a new boiler to us)
  Job location: Not Available
• 10

  Posted 26 March 2018

  Emergency gas plumber gas leak found. Pipe fixed come back to do boiler service.

  Very quick, came straight away. Fixed fast, very pleasant guy.
  Verified reviewer

  Job location: Not Available
• 2.25

  Posted 27 February 2018

  Gas connection

  First of all, it was split meter and was supposed to separate into 2 meters. He disconnected my side without notifying me and left us on the coldest night with a child and no hot water. New line to old connection. 3 appliances. Cooker, Central Heating and Gas fire. He was able to switch on one thing at a time only. 3 days he is still playing around can't get job done he has brought in his friends / googled and still no joy.
  Verified reviewer

  Job location: B6

  Response from Call Gas Heating and Plumbing Ltd

  The Complainant is a lease hold tenant for a Landlord who instructed me to carry out work for him, to disconnect the gas line which was joined to his other premises and wanted his tenants to have a separate gas line supply. I was instructed to disconnect the gas line knowing the tenant had made arrangements with the Landlord. I then went the following day to connect his gas line with the Landlord present, I condemned his appliance which was immediately dangerous to life, I asked the tenant for consent to isolate the appliance, the tenant refused to let me isolate the appliance. The tenant then became very irate asked me and the landlord to leave threatened with legal action, report me to gas safe, and to leave me a bad review. I stayed professional throughout the whole process and followed the required procedure to maintain safety within the premises. I then contacted National Grid to inform them of the Immediately dangerous appliance, and I left. The Landlord informed me that the gas was disconnected and that the tenant was advised to get the appliances serviced. I asked the landlord to provide temporary heating but he refused.

• 10

  Posted 06 February 2018

  Installed a new combi boiler.

  Nicholas was fantastic! He replaced an old combi boiler with great efficiency, no fuss within a day. He was extremely thorough, he fitted a filter so the rads won't get rusty and a smart wireless thermostat so the temperature can be controlled with a remote control. I've experienced tradesmen who don't keep their word and don't keep to time or turn up, none of this with Nicholas he was very reassuring and explained all the controls and the work he had done in a calm knowledge and polite manner. He provided the quote very quickly and his workmanship is the best I have seen in years. Excellent.
  Verified reviewer

  Job location: Not Available