Reviews

  • 10

    Makes the necessary stressfree

    Posted 2 days ago

    Just had my alarm serviced, as always, the service was brilliant. The team on the phone were super helpful, and the engineer, Dan, couldn’t have done more. Polite, respectful, and thorough, he did a brilliant job. He’s an absolute asset to your company. Thank you
    Verified reviewer
    Job location: SE21
  • 10

    I would recommend Carter Security

    Posted 01 August

    I had a problem with my alarm and Daniel was trying to fix it remotely but could not. The Engineer came out and I had to have a new unit for the problem to be solved. He was very clean and efficient and solved the problem. However, I was not covered for parts and this cost me £106.76 which I was really not expecting. The reason I am saying this, is that if you can, take out cover for parts as well.
    Job location: HA8
  • 8

    A good security alarm company:

    Posted 01 August

    I got an appointment as desired. The phone call was attended immediately. The engineer arrived within the time slot told . He spent a good time checking around the system. He seemed to be professional and knowledgeable. He advised and communicated well. This was annual service to my Intruder Alarm system installed at home. I have been with them for the last 9 years, having no problem dealing with them.
    Verified reviewer
    Job location: CR2
  • 8

    Highly Recommend Alex - Outstanding Engineer!

    Posted 24 July

    The alarm engineer, Alex, did a fantastic job replacing our home alarm system. he walked us through how the new system works and was extremely professional, knowledgeable, and thorough throughout. Please do ensure Alex remains part of your team - he's truly outstanding engineer.
    Job location: BR7
  • 10

    Service, fault finding and change of batteries

    Posted 18 July

    This company has been professional, helpful and readily available from start to finish. When Dan arrived he was very polite, respectful and carried out his work diligently and nothing was too much trouble for him. He was also very patient while teaching us how to use the alarm. Will definitely use them in future and would highly recommend them.
    Verified reviewer
    Job location: SS7
  • 10

    Excellent Engineers

    Posted 16 July

    Delano is excellent. A really friendly engineer who clearly knows what he is doing and completes a thorough job, checking the system and ensuring it works correctly.
    Verified reviewer
    Job location: SE20