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Castello Heating Services Ltd

Name: Castello Heating Services Ltd
Address: Wokingham, Berkshire
Rating: 0

9.88/10

Wokingham, Berkshire

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Customer Reviews

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9.88 /10

Based on 26 reviews over the past 12 months

Quality of work

9.92

Reliability

9.77

Communication

9.89

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise Kevin for his professionalism, knowledge, and reliable service, highlighting his promptness, clear communication, and high-quality workmanship. Many also appreciate his friendly demeanour and willingness to go the extra mile.

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Reviews (73)

10
Replace Combi-boiler and install unvented immersion hotwater tank.
Posted 08 June
It's my 2nd time using this business, with genuine advice I was able to make the right decisions when choosing a replacement Combi-boiler to meet my needs and save on cost. His attitude towards time keeping, work ethics/quality and commitment is very satisfactory and are underpinned by a set of core values from a previous career. The Combi-boiler change and Immersion tank installation were very tidy with areas kept clean during and after. With guided tutorials and full functional test of both systems, makes great customer experience and value for money. Will definitely recommend to anyone 👍🏽
Verified reviewer
Job location: PO2
10
Boiler and control system replacement
Posted 29 May
Very professional and high quality work. Replaced our aging boiler and last century control system with a modern connected system. Completed to a high standard and very quickly! Highly recommended.
Verified reviewer
Job location: TN4
10
Plumbing & heating
Posted 20 May
Cannot recommend Kevin more highly. Very knowledgeable, kind and with great communication. Also responds to emergency situations really well.
Verified reviewer
Job location: SL6
10
Hive fitting
Posted 20 May
Kevin was really thorough, conscientious and knowledgeable when fit the Hive. He considered the needs of the home, aesthetics and my preferences when carrying out the work. He also gave some impartial advice on heating systems which showed his integrity.
Verified reviewer
Job location: GU14
10
Saved after cowboy!
Posted 18 May
We were taken in by a previous plumber who left us with an unsafe boiler. The team at castello came and sorted it out for us. Moving the boiler to our loft (on the hottest day of the year). Not only did they do an excellent job they also made good the mess that was left behind. Like holes in the walls etc. They turned up when they said they would and we're really friendly and explained what and they they were doing. I can't recommend them enough!
Verified reviewer
Job location: TW19
10
Boiler service
Posted 16 May
I have used Kevin for the last 3 years. Kevin is always professional, gives genuine advice and has always done a great job.
Verified reviewer
Job location: RG2