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Reviews

  • 10

    Fast efficient service

    Posted 3 days ago

    I was most impressed with Castle Locksmiths. I phoned them early in the morning and they came round in the afternoon at a time convenient to me. The problem with the front door was quickly diagnosed and sorted out in under half an hour at a very reasonable charge. I can thoroughly recommend them for any lock issues. In addition he unloaded three heavy trestle tables from my can and put them away at no charge as I am elderly and have problems lifting. Service second to none!
    Job location: CT21

    Response from Castle Locksmiths Kent

    Many thanks David for this amazing review.

  • 10

    Good job done

    Posted 19 June

    Matt fixed the padlock on our garden gate. He was prompt and friendly and was very reasonably priced. I would certainly call on him again and would highly recommend him.
    Verified reviewer
    Job location: CT1

    Response from Castle Locksmiths Kent

    Thanks very much Peter for this kind review.

  • 10

    Professional, helpful, reliable service

    Posted 19 May

    A padlock had completely seized up on our beach hut. Matt was able to remove it with an angle grinder for a reasonable price. Matt was punctual, helpful and professional and I wouldn't hesitate to use his services again if needed.
    Verified reviewer
    Job location: CT15

    Response from Castle Locksmiths Kent

    Thank you Phil for this kind review. Your feedback is appreciated.

  • Lavinia C
    10

    Lock change

    Posted 17 March

    Matt replied to my message promptly, answered all my questions and was able to attend on the day I moved in to my new property, at the time I required, to change the lock, and provided me with the type of lock I wanted. He was very polite and reassuring, and did a very good job, very quickly.
    Job location: CT20

    Response from Castle Locksmiths Kent

    Thank you Lavinia for this brilliant review. It was great to meet you and I hope you enjoy living in your new home in Folkestone.

  • Ad S
    10

    Locked out of a car keys inside

    Posted 31 October 2025

    Matt came round to our house in Canterbury CT1 for an emergency car lockout. He responded straight away and was there within 20 minutes. Highly recommended.
    Verified reviewer
    Job location: CT1

    Response from Castle Locksmiths Kent

    Thanks very much Ad for this kind review. I'm glad I could help you get back into your car and I appreciate the positive feedback.

  • 10

    Very good service

    Posted 07 September 2025

    Had an issue with our front door lock not functioning correctly. Called castle locksmiths and they arrived within the hour. Very good service all round.
    Verified reviewer
    Job location: CT15

    Response from Castle Locksmiths Kent

    Thank you for the review Anthony. I appreciate it and I'm glad I could sort the issue out for you. Regards Matt