Services
Customer Reviews
Write a review9.66 /10
Based on 37 reviews over the past 12 months
Quality of work
9.68
Reliability
9.68
Communication
9.62
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its prompt, professional, and efficient service, often highlighting the friendly and knowledgeable engineers. Reviewers frequently mention the excellent communication and transparent pricing, making for a positive and reliable experience.
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Reviews (134)
10 Fridge / Freezer Repair
Posted 2 days ago
Fridge was freezing food solid
Cattermole were excellent from the very beginning. They turned up when they said they would. Jamie checked the fridge over on his first visit. He was professional, courteous and kind. He ordered the part and did a temporary fix till the part arrive. Part came within a couple of days and Jamie again turned up when he said he would. Jamie fitted part and job done. Jamie is thorough but works quickly and quietly. I would highly recommend Jamie and Cattermole.Verified reviewerJob location: WS15RSue W10 Fridge / Freezer Repair
Posted 04 June
Fridge/freezer fault assessment and replacement
The fridge of my 18 yo built-in fridge/freezer had slowly lost its cooling performance. Jamie arrived on time, after excellent comms & instantly identified & took time to explain the fault. As I thought, it wasn’t a cost effective repair. When asked if I’d like a quote for a replacement unit, I said yes, expecting the cost to be higher than a similar spec unit from Currys. Turns out It was a good deal cheaper & was installed promptly & to a high standard within a week by Jamie. Excellent company.Verified reviewerJob location: DE56RAdrian R10 Fridge / Freezer Repair
Posted 13 May
Fridge freezer fault
First class experience with these guys, highly recommendedVerified reviewerJob location: DE55RDave P10 Appliance Retailer
Posted 07 May
Absolutely brilliant!
After our old oven broke and a mild panic… one phonecall and a text and our new oven was ordered, installation booked, removal of old oven booked and so easily done! The engineer came and did the whole lot within a few days of calling and was so lovely, professional and courteous. Cattermole Electrical made what I thought could be a stressful chore completely easy for me, and totally fault and stress free 😊 Highly recommended and will definitely use them again. Thank you!Verified reviewerJob location: DE2310 Electric Oven / Cooker Repair
Posted 07 May
Great service
The company was suggest to me by a firm who didn’t do the work needed. Carter mole replies quickly and sent me a quote for the job. Arrived on time and fixed the hob. The workman was very pleasant and helpful. It cost a fraction of the price I was quoted by another firmVerified reviewerJob location: DE2210 Appliance Services / Repair
Posted 07 May
Excellent service
We have used Cattermol on a couple of occasions. Communication is excellent both before and after the job is completed. Efficient and good value for money. Thoroughly recommend CattermolVerified reviewerJob location: B77Rphil B
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Company Info
Owner
Mr Martin Toner
Ltd Company
4 years on Checkatrade
VAT Registered
Yes: GB276-314-790
Cattermole Electrical are Derby’s expert kitchen and catering appliance service and repair specialists.
With over 70 years of industry experience between us, our independent repair company has been keeping the Midlands domestic and commercial appliances working since 1970.
Spanning two generations of the Cattermole family, we are more than just a business and put our heart and soul into everything we do to make sure the customer is always our top priority. It is just one of the reasons we are proud to be one of Derby’s best-known family run repair services.
We can help with everything from one off domestic appliances to repairing specialist equipment in large commercial kitchens.
So, whether it is your washing machine, fryer, waste disposal unit, dishwasher, Robot Coupe or extractor fan we can keep your domestic and commercial appliances working as they should.
Authorized service agents for a wide range of manufacturers we are able to offer top brands at an unbeatable price and are authorized international suppliers of spare parts.
We repair the following items.
- Ovens
- Microwaves
- Washing Machines
- Fridge Freezers
- Induction Hobs
- Robot Coupe Machines
- Food mixers
- Vacuum Cleaners
- Dough Mixers
- Waste Disposal Units
and many more items,
Please call us to book an appointment in the following areas. Derby, Heanor, Ripley, Nottingham, Chesterfield, Ashbourne, Derbyshire, Nottinghamshire, Leicestershire or Staffordshire.
http://cattermoleelectrical.co.uk
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2022
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