Customer Reviews (521)

Reviews (New to Old)Reviews (New to Old)
10

Leaking boiler

We discovered a leaking boiler on Sunday and contacted CHAPS on Monday morning; Ian was great and have found the time to sort it out in a few hours.

Location: EH16
Reviewed in: February 2023
9

Annual service of GCH boiler and system plus replacement of tap washer

Verified Review

Ian managed to fit me in at short notice to resolve the disintegration of a very elderly tap washer along with the annual GCH service and check. The team was great and both jobs were completed promptly and well. Have already recommended the firm to others and wouldn’t hesitate to do so again.

Location: EH6
Reviewed in: February 2023
10

Checking boiler, changing taps etc

Verified Review

Excellent, reliable and friendly plumbing company.

Location: EH4
Reviewed in: January 2023
10

Fault diagnosis and changing taps

Verified Review

Firstly it was great to have the tradesmen turn up when they said they would. Friendly and a job well done .

Location: EH7
Reviewed in: January 2023
9.25

Replacement boiler

Verified Review

Brilliant work. On time and in budget. Great communication and explanation of exactly what was needed and when each stage would be completed. No hesitation in recommending Ian and his team. 5??

Location: EH4
Reviewed in: December 2022
10

Service

Verified Review

Quality and friendly service

Location: KY2
Reviewed in: December 2022
10

Repair boiler as heating not working

Excellent work by Ian. He really has his work cut out trying to find the fault with the boiler which is getting on a bit. He was so patient and tenacious and did a brilliant job carrying out the repair. I would definitely recommend Ian and CHAPS heating and plumbing and will certainly use them again

Location: EH13
Reviewed in: November 2022
10

First Boiler Service

Verified Review

Excellent work once again by Ian... next day response to my call, thorough clean work and clear advice given. Would recommend to anyone After installing the Boiler faultlessly 12 months ago, he's now 'my plumber'.

Location: EH5
Reviewed in: November 2022
10

Annual service of boiler.

Verified Review

Easy to arrange and Ian always comes when he says he will. Ian is friendly, he tells you what he's doing and he leaves no mess. Because of all of this I would recommend CHAPS.

Location: EH8
Reviewed in: November 2022
10

Annual gas boiler service check

Verified Review

Really friendly and efficient service. Will be in touch again in 12 months time and would recommend to others

Location: EH8
Reviewed in: November 2022