Compass Water Softeners Limited Logo

Compass Water Softeners Limited

Tilehurst, Reading, Berkshire
+Approved member since 2012

Services and skills

  • Household Water Treatment

    3 skills


    Water Filters

    Water Softeners

  • Services

    3 services

    • Domestic Work
    • Commercial Work
    • Free Estimates

Customer reviews

Overall ratingin last 12 months

9.97Write a review
  • Workmanship10 out of 10
  • Tidiness10 out of 10
  • Reliability9.89 out of 10
  • Courtesy10 out of 10
Write a review

324 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Water softener installation

    10Verified Review

    Martin gave a great service. Easy to deal with, listened to our requirements and gave us suitable options to choose from. Straightforward pricing with no hidden surprises. Made excellent use of the space available in our modest kitchen to install the water softener in such a way as to lose an absolute minimum of otherwise useful space. Re-plumbing and installation were carried out to high standard. I would highly recommend Compass Water Softeners!

    Location: RG31
  • Serviced water softener and put new ball valve in loft.


    Excellent communication. He arrived promptly on the time agreed. He respected our property by covering carpets in the areas where he was working. Service was carried out with no problem at all. The price was very reasonable. Highly recommended.

    Location: RG5
  • Replaced a water softener

    10Verified Review

    Martin did a great job in replacing our water softener and also remedied some incorrect installation from previous installer without being asked. All within original quote.

    Location: SL6
  • Replacement of worn out water softener (about 14 years old)

    10Verified Review

    Martin Perrin was professionalism itself: polite, punctual, quiet and an excellent explainer of what a householder needs to know and do, certainly not a pushy salesman , obvious because I had done significant research before his initial survey. As someone with a plumbing background he was also able to replace a valve on the loft cold water tank which had been 'dripping' a small volume previously thus messing up the softener's ability to measure water flow rates. In terms of overall service provision, faultless, cannot be too highly recommended.

    Location: RG18
  • Water Softener Installation

    10Verified Review

    Martin installed a new water softener to replace an old one that had lasted 20 years. He came out and quoted for the best/reliable water softener that would fit in the existing space at a reasonable price. On the day of the installation he arrived on time put down dust sheets and removed the old water softener, then installed the new one. He does really quality plumbing with good valves. Then it was fully tested to make sure the set up and regeneration was functioning correctly. I can thoroughly recommend Martin for doing an excellent installation.

    Location: RG41
  • Excellent all round service

    10Verified Review

    Recently Martin installed a new water softener in our house and we have only praise for his work. He was punctual, tidy, and very professional, not only putting in a new machine but completely upgrading our kitchen water plumbing in the process. He gave us helpful tips and recommendations without being pushy while his quote was far the best one. Wish more tradespersons were as skilful and courteous as Martin. Wholeheartedly recommended.

    Location: RG4

Company profile

  • OwnerLisa & Martin Perrin
  • Member Since2012
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 765 4719 94
  • Company typeLtd Company

Company info

I’m Martin Perrin, and together with Lisa, my wife, we are Compass Water Softeners.

Professionally qualified as a plumber, I specialize in Water Softeners and have 20 years experience. I have installed in excess of 3000 softeners, both domestic and commercial, as well as servicing and upgrading existing machines. In addition Compass Water Softeners can provide you with all your salt requirements.

Compass Water Softeners is based in Reading, central to the Thames Valley, and we serve Berkshire and all surrounding counties.

Contact details

Accreditations and awards

City and Guilds

City and Guilds