Customer Reviews (48)
Replace toilet cistern and flush
Very quick and efficient.
Replace condensate unit and mend immersion heater
Very helpful and dealt with everything efficiently, explaining when asked about issues. Gave me a couple of helpful tips too. A good experience all round and would not hesitate to recommend.
Combi boiler service
Excellent service as always from Complete Gas and Plumbing.
Service my CH Boiler
Excellent in every way. Will definitely use them again ??.
Boiler service for house due to be rented.
Paul was polite and courteous, tidy and professional. Service was carried out thoroughly and relevant paperwork required was sent across. Could not fault and will recommend to friends going forward.
Replacing a cracked toilrt
Perfect service professional and friendly , it was an emergency and it was handled extremely well, thank you to Mathew and his colleague , saved a family arriving for a week visit , big thank you
Repair to leaking from domestic water system
Lovely professional people to deal with. Great communications and very prompt service. Highly recommend!
Sort out an airlock
Having found the problem and fixed it Charlie the plumber took time to explain what he had found and how he resolved the problem. He also left the area of work tidy. I would highly recommend Complete Gas and Plumbing as they answered my enquiry promptly and arrived on time and the work was carried out to a very high standard. This is the second time I’ve used them, and it wasn’t a one off, both jobs have been finished to a night standard. Thank you all at Complete Gas and Plumbing
Boiler service carried out ok , easily arranged and on time. Did take a number of requests , several weeks later to get the invoice and gas safety cert I needed. Had also asked for a quote for an issue with bath taps and shower water not getting very hot , quote was ridiculous as they clearly wanted to make a big job out of a small one , I replaced the thermostatic mixing valve myself - costing about 5% of the quote I was given. Replaced the therm.Mix valve easily enough and all working fine now . We wanted some other work done but trust was gone once I saw the quote and would not use again.
Reply from Complete Gas & Plumbing Services Ltd
Thank you for your review, we welcome all feedback. We are pleased that you are happy with the gas boiler service that was completed without any issue. We have also checked our records and we can see that we sent your invoice and certificate on three separate occasions, all received and opened and then finally we sent via Royal Mail. However we do wish you had contacted us first if you had an issue with our estimate provided for the extra work required. You appear to have missed out the other elements of the estimate in your review, the price also included the supply and fit of a new shower, supply and fit of a new Bristan thermostatic bath filler tap with shower attachment and also to access the supply pipe work under your bath and remove the existing, faulty thermostatic mixing valve which you requested we remove completely, not replace. Taking all this into consideration we feel the low scores are a little unfair as you appear to have based them on work we didn’t carry out.
Upgrade Central haeting boiler.
The work was carried out very professionally and by very courteous and knowledgeable engineers who turned up on time and did a brilliant job.