Trade cover image

Complete Support Group Ltd

6.89/10

Birmingham, West Midlands

£1,000 guarantee T&Cs apply

Checkatrade member since June 2026

Skills

  • Antiviral cleaning services
  • BBQ Cleaning
  • Brick & Stone Cleaning
  • Cleaner
  • Commercial Cleaning
  • Conservatory Cleaning
  • Decluttering
  • Deep Cleaning Services

Customer Reviews

Write a review

6.89 /10

Based on 3 reviews over the past 12 months

Quality of work

6.33

Reliability

6.67

Communication

7.67

Reviews (3)

  • 1.33

    Painting / Decorating

    Posted 1 day ago

    Internal decorating of hallway, stairs, landing, kitchen and front door.

    I hired Complete Support Group Ltd through Checkatrade for internal decorating. The individual who carried out the work appeared to be a labourer rather than an experienced decorator, and his conduct throughout was unprofessional. The workmanship was poor, with numerous defects including paint runs, poor cutting-in, inadequate preparation, missed areas and paint on floors and fixtures. I gave the company opportunities to rectify the work but ultimately lost confidence in their ability to complete it to a professional standard. I cannot recommend this company.
    Verified reviewer
    Job location: B42
    Deep S

    Response from Complete Support Group Ltd

    Deep, with all due respect we 2 different tradespeople, it was evident that you pointed out no issues until it came to payment, we then sent somebody else out you and your family verbally abused the member of staff where they did not feel safe to stay and do any work, we have all the before and after videos of the work completed, you were just after a free service, I would advise any tradesperson to avoid this individual as they want work done but do not pay

  • 10

    Cleaning Services

    Posted 13 July

    Complete Support Group

    I was very pleased with the service provided by CSSG UK. The team was professional, friendly, and arrived on time as agreed. They explained the work clearly before starting, completed everything to a high standard, and paid attention to detail throughout. They left the area clean and tidy when the job was finished, which I really appreciated. Communication was excellent from start to finish, and they were happy to answer any questions I had. I would definitely recommend CSSG UK to anyone looking for reliable, high-quality workmanship and would happily use them again in the future.
    Job location: B44
  • 9.33

    Cleaning Services

    Posted 12 July

    Standard of Workmanship

    We've been extremely pleased with the cleaning service provided for our block of flats. The team is always punctual, friendly, and professional, and they consistently maintain a high standard of cleanliness throughout the communal areas. The entrance, hallways, stairwells, and bin areas are always left looking clean, tidy, and well cared for. They pay attention to the small details, are reliable, and communicate well whenever needed. Their work has made a real difference to the appearance of our building, and it's clear they take pride in what they do. We would highly recommend them to anyone
    Job location: B75

Photos

Company Info

Owner

Ms Zarine Shaikh

Ltd Company

Member since 2026

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic WorkFree EstimatesInsurance Work Undertaken

Complete Support Group (CSSG UK) is your trusted local provider of commercial & domestic cleaning, property maintenance, care support assistance, and general handyman services.


We are a family-run business rooted in the West Midlands – built on reliability, transparency, and treating every customer like family.


From regular office cleans to end-of-tenancy deep cleans garden upkeep, minor repairs, or trusted support for vulnerable residents, we deliver consistent quality at fair.


All our staff are fully vetted, DBS-checked, and trained to work safely and respectfully in your home or business.


What We Do

Cleaning Services

  • Domestic regular / one-off / spring cleans​
  • Commercial offices, retail, and communal areas
  • End-of-tenancy & pre/post-sale deep cleans
  • Carpet, window, and hard-floor cleaning
  • Post-construction & event cleanup

Property Maintenance & Repairs

  • General handyman tasks, painting & decorating
  • Fencing, garden maintenance, and waste clearance​
  • Gutter clearing, pressure washing, and small external repairs
  • Lock changes, fixture fitting, and safety checks

Community & Support Services

  • Trusted companionship and household help for elderly, disabled, or isolated residents
  • Accessible, culturally aware support for local families and new arrivals
  • Reliable, vetted staff for short-term or ongoing assistance

Why Choose CSSG UK?

  • Local & accountable: Based right here in Birmingham – we don’t charge travel fees within the West Midlands
  • Fully compliant: Public liability insurance, DBS checks, and full adherence to health & safety standards
  • Flexible: Same-day callouts, early/late hours, and weekend work available on request
  • Community values: We take pride in serving our diverse local area, with clear communication and no jargon

This trade passed up to 12 Checkatrade vetting checks

Member since June 2026

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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