Reviews

  • 2.5

    Gas Landlord Certificate renewal

    Posted 22 June 2024

    Still waiting for new Gas Landlord Certificate and invoice, since the inspection 28.5.24. I have sent emails and leaving phone messages. Very unprofessional. Needs sorting.
    Verified reviewer
    Job location: EX2
  • 10

    New boiler.

    Posted 28 March 2024

    Needed new boiler to replace old failed unit. Quote and supply/firing was carried out with excellent workmanship and cleanliness. Very pleased with result.
    Verified reviewer
    Job location: EX17
  • 9

    SOLAR HOT WATER SYSTEM SERVICE

    Posted 21 February 2024

    Punctual, courteous, professional and helpful
    Verified reviewer
    Job location: TQ12
  • 9.75

    Installed our heat pump a year ago. Just carried out the first annual service

    Posted 18 January 2024

    Took a little time to get an appointment. However, we had a system problem, and as a result Cooks arranged a prompt visit from an engineer. Issue was resolved and a service carried out at the same time. The engineer was polite, knowledgeable and efficient. Very pleased with the service received
    Verified reviewer
    Job location: EX32
  • 10

    Fixing the combi boiler

    Posted 12 January 2024

    Aaron identified the problem right away and ordered parts. When the system shut off shortly after repair Aaron came back out immediately and sorted things, and he showed us how to reset. Has been working perfectly since then. In the future, we will always call upon Cooks for plumbing.
    Verified reviewer
    Job location: TQ13
  • 9.5

    Combi boiler service

    Posted 19 October 2023

    Technician arrived at the time expected. Professional and courteous at all times and left the house as he found it. Would recommend to anyone.
    Verified reviewer
    Job location: TQ14