Sadly, we didn't have much luck with these guys. Leaks, electric work that needed correcting, timing problems and rude communication when issues needed to be resolved added up to an overall bad experience. Getting them to complete sections of work to a reasonable standard was a chore. We might have been unlucky, sandwiched between other jobs, but unfortunately we can't recommend them.
Response from Copperwheat Conversions Ltd
Dear Customer, We are very sorry that on this occasion you are not happy with the services provided. On behalf of the whole team I would like to extend our apologise to you. We work tirelessly to provide the best workmanship and customer experience possible. I feel this is reflected in the seventy-seven positive customer reviews we have received over the past five years. The three changes to the structural plans that you provided held up our works for four weeks. However, we didn’t charge for the extra works involved instead providing this as good will gesture.
Building control have issued a certificate passing our works and you also have an electrical certificate. If any of these points had been bought up while I was onsite, I can assure you they would have been dealt with immediately.
I would also note you left this review the day our electrician kindly came out during the Covid 19 lockdown to wire up your hob and cooker. Another good will gesture I paid for myself. If there is anything you are not happy with please get in touch and I will be happy to help.
Kindest Regards Richard
RJL Builders.