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Correct Home Group Ltd

2.4/10

Walton-on-Thames

This trade did not meet the Checkatrade Standard

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Customer Reviews

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2.4 /10

Based on 3 reviews over the past 12 months

Quality of work

2

Reliability

6

Communication

3

Reviews (44)

  • 3.67

    Roofer

    Posted 30 March

    Untrustworthy and poor workmanship.

    Warning, this company has been closed and the sole director has started a new company under the name of Lime Roofcare Ltd. Correct Home Group fitted a new flat roof to our kitchen and it took 3 or 4 attempts for them to stop their new roof leaking. Once it had at least we had the assurance of a 10 year guarantee. At least we thought. July 2025, 17 months after the roof was fitted it leaked again. We tried to contact the company and the director by phone and email and even wrote you their registered company address all ignored. Be warned of this phoenix company.
    Verified reviewer
    Job location: SW14
  • 0

    Posted 09 July 2025

    Don’t expect a visit or call

    Sent a text to say they would be with me at appointed time and never turned up not even a courtesy call, waiting in all day and would not even reply to a text I sent later the same day.. very unprofessional
    Verified reviewer
    Job location: CV36
  • 1

    Posted 02 July 2025

    Roof repair

    Appointment set for 3.00 pm today - didn’t turn up / no communication. Very unreliable.
    Verified reviewer
    Job location: OX25
  • 6.33

    Pitched Roofing Repair

    Posted 15 March 2025

    Repairing damage to roof

    Good communication, good explanation of work to be carried out.
    Job location: OX17
  • 10

    Flat Roofing Repair

    Posted 08 February 2025

    Repair negative slope on flat roof and install proper drainage channels , re slate area above

    We had been previously let down by another local roofer who had conducted shoddy work, rather that invest further funds in that roofer, I contacted Checkatrade. Harry was prompt and effective with quotation and his team executed the work in just two days to a high standard. Pricing was reasonable and we are very satisfied.
    Verified reviewer
    Job location: OX16
    Katherine N
  • 9.5

    Pitched Roofing Repair

    Posted 09 October 2024

    Professional Much Needed Tile Replacement

    The Correct Roofcare team arrived early but checking with me first. Completed a replacement tile job very professionally and kept me informed throughout. They took additional pictures for me of the roof condition which then led to a further quote to replace felt. Very impressed. Thanks Guys!
    Verified reviewer
    Job location: EN4

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