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Reviews

  • 10

    Brilliant work

    Posted 23 June

    I’m extremely happy with the work carried out by Tariq and Garry from Custom Choice. They installed my front door and windows with great care and attention to detail. They were friendly, efficient, and clearly take pride in their work. The installation was smooth, the finish is perfect, and they left everything clean and tidy. Truly excellent service — I would confidently recommend them to anyone.
    Job location: PE12

    Response from Custom Choice Home Improvements Ltd

    Thank you Precious, for your kind review. We are delighted you are happy with your new windows and door. The team will be happy to hear your feedback. We appreciate your recommendation. Thank you for choosing Custom Choice Home Improvements

  • 10

    Great company with superb customer service

    Posted 23 June

    Custom choice recently installed 5 new windows, 2 sets of French doors and 2 sets of bi-fold doors. Their attention to detail throughout the process including advice and information during the quotation process was superb. The onsite team were professional and tidy making a great job of the installation. There were some minor manufacturing issues with some of the products but custom choice resolved these quickly and efficiently. Great customer service, it’s how a company responds when things go wrong which separates the good from the bad. I would highly recommend this company.
    Verified reviewer
    Job location: PE19

    Response from Custom Choice Home Improvements Ltd

    Thankyou Ian for your review and recommendation. Your comments about our attention to detail, communication throughout the process and the professionalism of our installation team mean a great deal. We appreciate your understanding regarding the unfortunate manufacturing issues and are willingness to resolve them quickly and efficiently. Customer service is at the heart of what we do, so we're delighted that our team was able to resolve the issues quickly and leave you with a positive overall experience. Thankyou for choosing Custom Choice Home Improvements

  • 10

    Friendly service, highly recommend

    Posted 05 May

    Required new composite front and back door.  Visited my home and provided information of the product, very friendly and personable with a no pressure sales technique. Competitive quote provided and fitting date locked in.Fitter arrived first thing in the morning. Friendly guy who did a great job and tidied after himself. From start to finish, the process was easy and friendly  would highly recommend.
    Job location: PE6

    Response from Custom Choice Home Improvements Ltd

    We are so pleased to hear you were happy with the whole process from consultation to installation. We will pass your comments on to the fitter. Thank you for choosing Custom Choice Home Improvements.

  • 10

    Professional and Efficient Service

    Posted 17 March

    A very professional service with good customer service throughout. Fitted windows to a 2 bedroom house quickly and efficiently on the date agreed. Definitely recommend
    Job location: PE4

    Response from Custom Choice Home Improvements Ltd

    Thank you for your kind review, we are delighted you were happy with the service and installation. We appreciate your recommendation.

  • 10

    Friendly team, First class service

    Posted 28 February

    We moved into a new home a year ago and had already decided that the windows and front door would be replaced. We were recommended to have Custom Choice be one of the firms quote on the replacements. The advice they gave and the product options were the best of our 3 options. We never felt pressured into choosing them and they weren’t the cheapest. The team were friendly and listened to our requirements before showing us what they believed would work on our property. Once we had decided the ordering process was easy and then time taken to manufacture was relatively short. First class service
    Verified reviewer
    Job location: PE2

    Response from Custom Choice Home Improvements Ltd

    Hi Kevan Thankyou for choosing Custom Choice again for your recent installation of your Bifold. We are really pleased to hear that we met your requirements without any pressure. We always aim to offer honest advice and solutions that are right for each customer.

  • 10

    Great company and they give a great service

    Posted 17 February

    I contacted Custom Choice after seeing them on Facebook and i have to say from the first contact they were great, answered promptly to my enquiry and came and quoted for what i now have which are quality windows. the fitting was seamless and the staff fitting them were so good. i would Definity recommend using them
    Verified reviewer
    Job location: LE15

    Response from Custom Choice Home Improvements Ltd

    Hi James, Thank you so much for your fantastic review and for choosing Customer Choice. We are so pleased to hear you were happy with the service, quality of our windows and installation team. Your recommendation is greatly appreciated.