Reviews

Really disappointed with DPMS. As a loyal customer of many years. I booked a service for my boiler as I do every year and received a confirmation email. After speaking with them on the day of the appointment they informed I was not on their system although I had the confirmation. I informed I had used a days AL to be off however they said they would not honour the appointment and could I take another day off. I think this is poor service to a regular customer when it is their mistake. Sadly I will not be using them again.

Jamie arrived promptly, was friendly and professional. He located the pipe leak quickly and did a good job in fixing it. I would use this company again

My experience that I recently had with this company is that they are not a trustworthy plumbing and heating company at all that I could recommend very dis honest and deceiving. I even asked the receptionist lady to get their manager to phone me back regarding this issue as I was told he would and until now he hasn’t even bothered has not given me any apology whatsoever regarding this issue about his incompetent heating technician. I wouldn’t recommend to my family or friends what they have done to me in unnecessary costs put on me for nothing. Totaling in £635 for a heat exchanger and labor

Always on time and very professional. Can totally rely on this company who offer an excellent reasonable service.

Highly recommended, service was professional and efficient, our gas engineer Gary has been brilliant on dealing with some additional issues along the way!

Good job done