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Devonhurst Electrical Installations

Name: Devonhurst Electrical Installations
Address: Gillingham, Kent
Rating: 0

9.62/10

Gillingham, Kent

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Customer Reviews

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9.62 /10

Based on 13 reviews over the past 12 months

Quality of work

9.62

Reliability

9.85

Communication

Reviews (54)

10
EICR
Posted 11 June
Our family has been dealing with Devonhurst Electrical for several years in relation to our three properties in Gillingham, Kent. We are always happy to use him. He carries out the work in a professional manner. The prices are reasonable. The work is done promptly and on time.
Job location: ME7
10
sockets fixed
Posted 22 February
Mr Elms arrived punctually and identified and fixed the issue promptly and professionally. He gave some excellent advice about electrical safety and explained the work he had undertaken. Thoroughly recommend!
Verified reviewer
Job location: ME5
10
Electric plug replacement
Posted 21 February
Work carried out by professional and experienced tradesman very impressed by service provided super job
Verified reviewer
Job location: ME4
10
Found faulty wiring problem
Posted 15 February
Very professional.
Job location: ME9
9.67
Lights and garage electrics not working
Posted 12 January
Ed came out very quickly, identified the faults, sorted out the sockets there and then, came back at the weekend, identified the issue with the lights, rewired them, moved and reused a light switch and changed two light switches in the house. Very happy with his work
Verified reviewer
Job location: ME8
5.75
Bathroom lights, 1x extractor fan installation and 1 x extractor fan replacement
Posted 30 November 2024
Eddie was positive in nature and very calm whilst he worked. Unfortunately, he didn't take care with his work. This meant that there was some damage to the property and it was left quite dirty; his patching up was quite messy and so I've been left to 'make good' on these holes and damage to the wall. The humidistat, timer, continuous Greenwood extractor fans didn't calibrate initially, so I'm hoping they will work better going forward. Eddie has assured me of the two year guarantee, so I'm hopeful if there is an issue, it will be resolved.
Verified reviewer
Job location: ME4
Response from Devonhurst Electrical Installations
I apologise that some aspects of the work did not fully meet the client's expectations. We strive to ensure that clients are fully aware of the scope of work. The estimate clearly stated that installing lighting fixtures would require running cables through the ceiling, involving cutting holes and inevitably creating dust. This could damage decorative finishes, potentially needing professional repairs by a decorator. While holes were filled, additional sanding and painting was required, which was communicated to the client both verbally and in writing. Every effort will be made to minimise dust; however, sensitive or valuable items should be removed from the working area or covered by the client to their satisfaction before work commences. Basic tidying and vacuuming will be done upon completion of the work, but additional wiping down, especially of food preparation surfaces, should be undertaken by the client once the site has been vacated. Repairs to decorative finishes, such as wall chases, are outside the scope of works and may require professional attention. All our electrical installation work comes with a two-year guarantee.