Reviews

  • Robert L
    10

    Full en-suite bathroom.

    Posted 01 July

    Dale did a fantastic job. We are very pleased with the finished en-suite bathroom. Dale was excellent in terms of communicating throughout the whole job. He also went above and beyond on some issues we had with the old en-suite. Highly recommend Plumbway.
    Verified reviewer
    Job location: TS21
  • 2.33

    Save yourself some time, frustration and money - organise it yourself.

    Posted 19 June

    This bathroom cost us £6300 and it should be nowhere near that cost. We were told that bathroom would be complete in one week- it lasted 32 days and still didn’t get completed. If you use DH1 you may as well purchase the materials yourself, find reliable fitters and do all the organising yourself because it will save cost and frustration - you will end up doing all the organising of the fitting yourself and get strung along with inadequate communication and response when trying to resolve issues out of your hands, if your experience is anything like ours.
    Verified reviewer
    Job location: DH6
  • 10

    Love Love Love

    Posted 01 February

    Called DH1 and Andy was out within days discussed what we wanted no pressure Brian came out do a survey and made some great suggestions Work started and we had a small issue which Brian sorted within the hour Our fitter Reg was fantastic he asked us all along how we'd like things excellent worker I tweeked things as we went along and Reg gave me exactly what I ask for To start we had a small dark bathroom now its white light and modern Thanks Andy Brian and Reg
    Verified reviewer
    Job location: NE10

    Response from DH1 Bathrooms

    Thanks Karen. Means such a lot to us when customers appreciate the effort put in and the final outcome is what you wanted. Feedback passed onto team.

  • David T
    10

    Fantastic Service

    Posted 16 January

    Fantastic service from start to finish, from Andy coming out, then Brian, to the fitting by Mark's team, nothing was an issue. Great advice and service throughout. Definitely recommend!!
    Verified reviewer
    Job location: DL1

    Response from DH1 Bathrooms

    Thanks David. We try very hard to deliver exceptional service so its great to get feedback like this

  • Ashleigh G
    10

    1.5 bathroom refits Inc fitted furniture, flooring, towel rail, electric mirrors

    Posted 05 January

    I had the owner come to do an initial measure and talk up through options with the brochure. Andy was really knowledgeable and came across as really genuine and proud which made me trust that the work would be carried out to a high standard. The week before the fitting, a survey was completed by Brian to check all measurements and parts ordered were correct and would fit / work as intended which again was great. Reg then came to fit the bathroom the following week and again was such a genuine guy who took pride in doing a great job. Every single person was fabulous to deal with.
    Verified reviewer
    Job location: TS17

    Response from DH1 Bathrooms

    Thanks Ashleigh. Its a team effort and feedback will be passed on to all involved

  • 10

    Professional service and good quality

    Posted 03 December 2025

    Great service. The price and quality were both really good and all fitters and sales people were very friendly and professional. Didn’t take long to fit either. Would definitely recommend.
    Verified reviewer
    Job location: DL16

    Response from DH1 Bathrooms

    Lovely feedback James. Its a team effort from beginning to end. Feedback will be passed onto all involved.