D H Appliance Services

Reviews (90)

• 0.67

  Appliance Services / Repair

  Posted 13 May

  Weeks of Delays and Poor Communication

  0 stars if I could. I initially paid a £40 call-out fee for my freezer to be inspected, though unfortunately that turned out to be only the beginning of the issues.... I then paid for a freezer part and repair, however the experience quickly became frustrating due to very poor communication. After payment was made, weeks passed with vague updates, changing explanations and long periods with little or no contact. Over time there seemed to be excuse after excuse, first delays with ordering the part, then mention of hospital issues, then being told a local supplier was being approached instead
  Job location: NE13
• 10

  Washing Machine Repair

  Posted 21 March

  Excellent

  💯% would recommend for repairs he was pleasant and even though what should’ve taken about 15 mins or so to repair took a bit longer couldn’t recommend enough
  Job location: NE32
• 0.67

  Appliance Services / Repair

  Posted 20 March

  Double charge

  Wouldn’t recommend. Dave came out to fix my washing machine and said the issue was a loose filter, but the leak continued afterward. When I contacted him again, he said he couldn’t return for another week and still charged me for a second visit—even though it was clear the filter wasn’t the problem in the first
  Job location: NE13
• 0

  Washing Machine Repair

  Posted 09 March

  Does not care about his customers

  Was charged for work done which was not correct but as many others have said, when politely asked to come back and amend the work there were excuses after excuse and generally a poor attitude.
  Verified reviewer

  Job location: NE9
• 0

  Appliance Services / Repair

  Posted 20 October 2025

  Horrible Service

  This man came to repair my washing machine, took £60 and didn't fix it. It ended up in a worse state than it was at the start After I tried multiple times to contact him he kept ghosting. Eventually told me that he had been in hospital, even though I could see he was doing jobs (which is a disgusting lie). He kept delaying coming and wasting my time so I asked for a refund. After even more time waiting for a response he eventually agreed but then blocked me. Completely shocking behaviour from a business, horrible business model. Wouldn't recommend unless you want to throw away money.
  Verified reviewer

  Job location: NE6
• 10

  Dishwasher Repair

  Posted 02 September 2025

  Excellent Service

  What a find this bloke is. Fixed my dishwasher in 20 mins the day after it broke down. Couldn't be happier with the speed of service, communication and quality of work.
  Verified reviewer

  Job location: DH9