Reviews

  • 0

    Unprofessional Service and Poor Communication

    Posted 6 days ago

    I am extremely disappointed with the service provided by Direct Repairs. The engineer attended and diagnosed the issue with my Samsung washer dryer, advising that the drain pump needed replacing. I was told the part had been ordered and that the repair would be completed within a few days. Last 7 days, I was repeatedly told that the engineer would attend "tomorrow." Each time, the appointment was delayed. On the agreed day, I tried calling several times but received no response. I only received a message later saying that an emergency had come up and the visit would need to rearrange.
    Verified reviewer
    Job location: UB10
  • 10

    Washing machine install

    Posted 18 June

    Done a great job on installing my washing machine. The installation went smoothly and they were professional and friendly throughout. I have had no issues with my washing machine since. Would happily recommend using this company.
    Verified reviewer
    Job location: N7
  • 10

    5 star

    Posted 18 June

    Abdul was amazing he really helleped by giving me tips and advice and he was also verry honest
    Verified reviewer
    Job location: EC1V
  • 10

    Quality work

    Posted 17 June

    Excellent service. He arrived on time, quickly identified the problem with my washing machine, and repaired it efficiently. They were professional, friendly, and explained everything clearly. My washing machine is now working perfectly, and I’m very happy with the quality of the work. I would highly recommend their services.
    Verified reviewer
    Job location: N7
  • 10

    Great customer service

    Posted 17 June

    Very professional, fixed my washing machine And was very polite
    Verified reviewer
    Job location: E16