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Reviews

  • 10

    Blocked Sink

    Posted 01 July

    Amazing company the engineer is a nice person 5 stars all round did the job well and with care
    Job location: LU2

    Response from Drainage Craft Services Ltd

    Dear Ishmail Thank you so much for your 5 star review. We’re delighted to hear you were happy with our engineer and the service provided. Your kind words and support are truly appreciated.

  • Daniel O
    10

    Septic tank and manhole drainage clearance and cleaning.

    Posted 29 June

    This company is superb, experienced and honest. They carefully examined both the septic tank and manhole, told me exactly what the problem was and got it fixed under an hour. Septic tank and manhole drained out on its own after issues was fixed. Both now working fine and no more alarm. They are highly professional and friendly. I strongly recommend them. Thank you for a job well done Drainage Craft Services Ltd
    Verified reviewer
    Job location: HP13

    Response from Drainage Craft Services Ltd

    Dear Daniel Thank you so much for your wonderful feedback and recommendation. We’re delighted we could quickly identify the cause of the problem and resolve it efficiently. We pride ourselves on providing honest advice, professional workmanship, and lasting solutions, so your kind words mean a great deal to our team.

  • Sally S
    10

    Unblocked en suite toilet and fitted a new access point in the drain pipe for future easier access

    Posted 19 June

    Prompt, polite and efficient. Gave me two options for the work with different prices, no heavy sales pitch to go for the more expensive option. Very professional and polite, clean and tidy work.
    Verified reviewer
    Job location: TW1

    Response from Drainage Craft Services Ltd

    Dear Sally Thank you for your kind feedback. We’re pleased to hear you were happy with our prompt, professional, and transparent service. We always aim to provide customers with clear options and honest advice, allowing them to make the choice that best suits their needs. Your support is greatly appreciated.

  • Richard P
    10

    Free inspection before quote. No minimum call-out charge.

    Posted 01 June

    Call to offer a free inspection and quote. Plumbers arrived within the hour. Did a CCTV inspection of the blockage, then used a power auger to clear the blockage. The service was polite, respectful and tidy. I am happy to recommend.
    Verified reviewer
    Job location: CM23

    Response from Drainage Craft Services Ltd

    Dear Richard Thank you for your fantastic feedback and recommendation. We’re delighted we could attend quickly, carry out a thorough CCTV inspection,and resolve the blockage efficiently. Providing a professional,respectful, and transparent servicewith no call-out charges and a clear assessment before any work beginsis something we take great pride in. Customer trust and satisfaction are our greatest assets, and your kind words mean a lot to our team.

  • 9

    Courteous, professional, punctual

    Posted 10 May

    Puntual, professional, explained everything in detail. The work was done in less than an hour. Thank you
    Verified reviewer
    Job location: NW10

    Response from Drainage Craft Services Ltd

    Dear Anna Thank you for your kind feedback. We’re pleased to hear you were happy with our punctual, professional service and clear explanation throughout the job. Your support is truly appreciated.

  • 10

    Drainage Craft Services Ltd is Very quickly and accurately

    Posted 30 April

    Hi dears It took me about a few months to get my sink fixed until I met this company and they came, and the plumbers opened it very quickly in less than 10 minutes, and they were very precise in their work, and they had well-equipped machines, and they were very fast in their work, and they were very kind, and I am very happy that I met this company. They are truly the best, thank you very much.
    Job location: NW11

    Response from Drainage Craft Services Ltd

    Dear Somayyeh Thank you so much for your wonderful feedback. We’re delighted we could resolve your issue quickly and leave you satisfied after such a long wait. Your kind words about our team, equipment, and service truly mean a lot to us.