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  • Richard P
    10

    Free inspection before quote. No minimum call-out charge.

    Posted 4 days ago

    Call to offer a free inspection and quote. Plumbers arrived within the hour. Did a CCTV inspection of the blockage, then used a power auger to clear the blockage. The service was polite, respectful and tidy. I am happy to recommend.
    Verified reviewer
    Job location: CM23

    Response from Drainage Craft Services Ltd

    Dear Richard Thank you for your fantastic feedback and recommendation. We’re delighted we could attend quickly, carry out a thorough CCTV inspection,and resolve the blockage efficiently. Providing a professional,respectful, and transparent servicewith no call-out charges and a clear assessment before any work beginsis something we take great pride in. Customer trust and satisfaction are our greatest assets, and your kind words mean a lot to our team.

  • 9

    Courteous, professional, punctual

    Posted 10 May

    Puntual, professional, explained everything in detail. The work was done in less than an hour. Thank you
    Verified reviewer
    Job location: NW10

    Response from Drainage Craft Services Ltd

    Dear Anna Thank you for your kind feedback. We’re pleased to hear you were happy with our punctual, professional service and clear explanation throughout the job. Your support is truly appreciated.

  • 10

    Drainage Craft Services Ltd is Very quickly and accurately

    Posted 30 April

    Hi dears It took me about a few months to get my sink fixed until I met this company and they came, and the plumbers opened it very quickly in less than 10 minutes, and they were very precise in their work, and they had well-equipped machines, and they were very fast in their work, and they were very kind, and I am very happy that I met this company. They are truly the best, thank you very much.
    Job location: NW11

    Response from Drainage Craft Services Ltd

    Dear Somayyeh Thank you so much for your wonderful feedback. We’re delighted we could resolve your issue quickly and leave you satisfied after such a long wait. Your kind words about our team, equipment, and service truly mean a lot to us.

  • 10

    Good job

    Posted 22 April

    Fantastic work but bit expensive though.
    Job location: CM20

    Response from Drainage Craft Services Ltd

    Dear Kwasi Thank you for your feedback. We’re pleased you were happy with the work. We always provide a clear price before starting, and only proceed once the customer is fully happy to go ahead. As specialists in drainage and blockages, we aim to deliver a thorough and long-lasting solution, so our customers don’t face the same issue again anytime soon. Your feedback is appreciated.

  • Charlie C
    10

    Great service

    Posted 03 April

    Thank you so much for responding so quickly and sorting out our blocked pipes within a few hours. Professional and polite service. Got the pipes unblocked and provided advice on how to manage going forward. I recommend!
    Job location: N5

    Response from Drainage Craft Services Ltd

    Dear Charlie Thank you so much for your kind feedback and recommendation. We’re delighted we could respond quickly, resolve the issue, and provide helpful advice. Delivering professional service with courtesy is always our priority, and your support truly means a lot to us.

  • 10

    Professional & polite engineers- drain problem solved!

    Posted 27 March

    The engineers came to my house on time and were brilliant. They investigated the situation, looked under various drain covers and worked out a way to unblock the drains and pipes. Polite, took their boots off without being asked, worked hard and fixed the problem on the day.
    Job location: N16

    Response from Drainage Craft Services Ltd

    Dear Chloe Thank you so much for your lovely feedback. We’re delighted to hear our engineers were able to resolve the issue efficiently while providing a polite and considerate service. Professional work and treating our customers with courtesy and respect are at the heart of what we do, as our greatest asset is the trust and satisfaction of our customers.