Reviews

  • 10

    CCTV drain survey

    Posted 06 May

    I used drainsmart to provide us with our drainage runs as part of drawing up plans for an extension. They were very informative and were able to come out the next day. The report was provided within 3 days. I would recommend them for CCTV drain surveys.
    Job location: DA16

    Response from Drainsmart Ltd

    Thank you Karen for taking the time to leave us a review. We are pleased we could assist with your CCTV survey and help support your extension plans. We understand how important it is to receive clear information and a quick turnaround when projects are moving forward, so it is great to hear you were happy with both the service and reporting timescale. Thank you again for your recommendation and for choosing Drainsmart.

  • 9.67

    CCTV Drain survey

    Posted 27 March

    Great company, provided a CCTV drains report for a block of flats I manage, comprehensive report provided with recommendations and a quote. Attended promptly. Will definately use again.
    Verified reviewer
    Job location: BR3

    Response from Drainsmart Ltd

    Thank you for your lovely review, Gemma, and taking the time to share your experience. We’re really pleased to hear that you're happy with the CCTV drain survey and found the report clear and comprehensive. Providing detailed findings, along with practical recommendations and transparent quotes, is something we always aim to deliver—especially for property managers who need reliable information to make informed decisions. It’s great to know our team attended promptly and met your expectations throughout the process. We truly appreciate your support and look forward to working with you again.

  • 10

    Very reliable service

    Posted 03 February

    Thank you to all those at Drainsmart! Not only were you all friendly, kind and courteous, you were really quick to handle our call and completed our job in no time at all. The crew that came were helpful and answered all our questions. Thank you once again you will highly be recommended by us in the future.
    Verified reviewer
    Job location: BR3

    Response from Drainsmart Ltd

    Thank you so much for taking the time to leave such a kind review ⭐ We’re really pleased to hear that you found the Drainsmart team friendly, courteous and efficient, and that we were able to respond quickly and complete the work with minimal disruption. Our engineers always aim to take the time to explain findings clearly and answer any questions, so it’s great to know that came across on site. Thank you for recommending us — it truly means a lot!

  • 10

    Survey in Sevenoaks

    Posted 24 February 2025

    Efficient service and communication throughout and a clear report.
    Verified reviewer
    Job location: TN13
  • 9.33

    Repair of deformed pipes & CCTV survey

    Posted 19 January 2025

    I was recommended to contact Drainsmart by another engineer who carried out a CCTV survey on drains to a property i was purchasing. Drainsmart were slightly slow to respond to my initial enquiry, however after this communication was great and they answered all my questions. The job was booked in quickly, they carried out repair work to 7 meters of deformed pipe work as well as a CCTV survey to the remaining sections. The team turned up on time each day, took care of my property, very friendly, and kept me informed throughout the job. I would recommend Drainsmart Ltd.
    Verified reviewer
    Job location: BR7
  • 10

    Blocked Downpipes

    Posted 15 October 2024

    Drain Smart arrived on time and completed the job of clearing two blocked downpipes. They were efficient, polite and very tidy. I was very happy with the service.
    Verified reviewer
    Job location: BR4