Reviews

  • 0

    Unethical and dishonest

    Posted 05 November 2025

    I was told over the phone that the call-out fee was £60 and that any additional work would be quoted before proceeding. However, when the plumber arrived, he just tightened a few bolts, which took less than two minutes, and then charged me £250. Even though he never gave me a quote and I never agreed for the work to be carried out. This feels completely dishonest and unethical. When I challenged him on this he became very insistent and rude and demanded that I pay him on the spot. Please avoid this company at all cost! They clearly intend to fool people.
    Verified reviewer
    Job location: W4
  • 10

    Leak under the bath

    Posted 27 March 2025

    Brilliant service, arrived within the hour to fix a leak under the bath at my elderly parents home. Very friendly and fixed the pipes in quick time. Will definitely use again for any future work. 10/10 Thank you.
    Verified reviewer
    Job location: HA2
  • 8

    Emergency Boiler Repair

    Posted 04 November 2024

    I returned from a trip to find my boiler was not working,I needed a repair quickly and while I completely expected to be charged commensurately I was shocked when i was charged £634 for an hour service requiring the replacement or 2 fuses. Unless money is no object be careful when using someone like this that you dont know,ironically some of their testImonials include 'great prices'
    Verified reviewer
    Job location: HA5
  • 10

    Plumbing

    Posted 22 September 2024

    Professional and hardworking team who were efficient
    Job location: W2
  • 10

    There was an emergency leak

    Posted 22 September 2024

    DSM services provided an efficient service, they came on time to fix a massive leak in our bathroom. Extremely professional and managed to get the job done in minutes, at an amazing price. Would highly recommend!!!
    Job location: W2
  • 0

    DO NOT USE THIS COMPANY!

    Posted 23 August 2024

    DO NOT USE THIS COMPANY! Absolutely rip off. Charged £607 for effectively 10 mins (some tape to put the overflow back in place) and using a plunger
    Verified reviewer
    Job location: HA8