OnTrack Heating
Services
Customer Reviews
Write a review9.92 /10
Based on 78 reviews over the past 12 months
Quality of work
9.91
Reliability
9.92
Communication
9.94
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its responsive, reliable, and professional service. The engineers are frequently described as friendly, knowledgeable, and tidy, with excellent communication throughout the process.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (509)
10 Gas Boiler Installation
Posted 31 May
Great company
I’m writing this on my mums behalf as she doesn’t do social media. She had a new boiler installed - with new radiators last week. The price was really competitive - the work was done really efficiently and they were really helpful - gave her huge piece of mind and she can’t recommend enough.Verified reviewerJob location: GU3410 Gas Central Heating Servicing / Repair
Posted 23 February
Fantastic Service …fast response
We called at 10:45 (23/2/26) and explained to Jo that we had a problem with the heating/hotwater diverter and that we had been let down by our regular engineer who we called in December ‘25 ! Jo arranged for Grant to come out this afternoon who promptly checked to make sure this was the issue. He then replaced it and checked it was working correctly . Grant was really friendly and knowledgeable and called before to let us know what time he was arriving. I have now passed the company details onto a friend. WOW what great service ! Thank youVerified reviewerJob location: GU3110 Emergency Central Heating Repair
Posted 07 February
Reliable, friendly and reasonable prices
Had a leak in the loft coming from the heating pipe. Called mid morning and someone was with me in a couple of hours. Friendly and knowledgeable staff and amazing service. Didn’t cost a bomb either. Will definitely use them again for anything needed.Job location: GU3510 Gas Boiler Servicing / Repair
Posted 04 February
Service review
He arrived on time and sent message to say exact time. He was very efficient and respected my house. He was polite and friendly and completed the service and cleaned up after himself. I was very pleased with the service and everything.Verified reviewerJob location: GU3510 Gas Boiler Servicing / Repair
Posted 30 January
Broken boiler in Jan with no hot water or heating
Friendly and knowledgeable on the initial phone call, where here within minutes of the text with the eta. Efficient, detailed , quick to act and would reccomend to all!Verified reviewerJob location: GU3510 Gas Central Heating Servicing / Repair
Posted 28 January
Reliable and great customer service
OnTrack Heating have serviced our boiler and water tank for last 5 or 6 years. This service there was an issue identified. They promptly gave me a quote and managed to find a part and squeeze us in the next working day which was greatly appreciated. They are easy to communicate with, book appointments and get clear quotes and prices.Verified reviewerJob location: GU34
Photos
Company Info
Owner
Mr David Mitchell
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: 322227442
We are proud to have been voted Nextoor Neighbourhood Fave 2023, we are also proud to be Vaillant Master Tech installers.
Our shop is based on Bordon High Street, we specialise in Domestic Gas Central Heating and Gas appliance maintenance, repair and installation.
When your heating breaks down we understand it’s a big deal, we love what we do and the main aim of our company is to put your day back on track whilst providing a high level of service with minimal disruption.
Our award winning team offer a professional service and pride ourselves on clean high quality workmanship. We wear uniform and our Gas Safe ID badge Is worn at all times.
We invest in the latest technology and training, we can issue all paperwork in PDF format or traditional paper, send service reminders for when you appliance service is due.
We can be found on Google, YouTube, Facebook, Instagram and Next-door.
Our services include:
- New Boiler installation.
- Boiler services (annually to ensure safety).
- Boiler repairs.
- Faulty boiler diagnostics.
- Boiler breakdown engineer
- Central Heating Engineer.
- Power flushing.
- Worcester Bosch boiler repair.
- Gas leak detection and repair.
- Worcester Bosch boiler repair and installation.
- Carbon monoxide alarms.
- Landlord gas safety inspections and certificates.
- Boiler Finance.
- Emergency call out.
- Gas cooker installation.
- No obligation boiler quote.
- Central Heating.
- Radiators.
- Designer radiators.
- Vertical radiators.
- Move radiators,
- Mega flow Installation.
- Megaflop Repair.
- Thermostatic radiator valves.
- Fire, cooker, warm air servicing.
- Central heating pumps.
- Heating magnetic filters and scale reducers.
- Smart thermostat installation.
- Hive thermostat installation.
- Hot water cylinders.
- All heating controls (zone valves, timers, room thermostats, smart heating controls etc.)
- Maintenance and repair.
- Fernox Inhibitor added.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2023
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks