Duchy Ltd
Skills
- Gutter Repair
- Windows and Doors
- Window Fitters
- Patio Doors Installation
- Fire Doors Installation
- Double Glazing Repair
- Stained Glass
- Exterior Doors Installation
- Bifold Doors Installation
Customer Reviews
Write a review9.92 /10
Based on 20 reviews over the past 12 months
Quality of work
10
Reliability
9.9
Communication
9.85
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, friendly, and efficient service from the initial quote to the final installation. Reviewers frequently mention the high standard of workmanship, reasonable pricing, and how clean and tidy the fitters are.
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Reviews (499)
10 UPVC Windows Repair
Posted 05 November
Great service
Communication was easy, just a phone call to set up the requirement then an email to confirm the appointment with a deposit. I am quite happy doing business this way with reliable trades. The technician arrived early and completed the job quickly. We couldn't be happier with the result.Verified reviewerJob location: PL14Response from Duchy Ltd
Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you found the whole process straightforward, from initial communication & booking, through to the completion of the work. We pride ourselves on being reliable & providing a professional service, so it's great to hear that everything went smoothly & you're so pleased with the result. We'll be sure to pass your kind comments on to our technician. Thank you again for choosing Duchy Ltd. Kind regards The Duchy Ltd Team
10 French Doors Installation
Posted 03 November
Excellent and high quality service
Excellent service. A very nice and polite pair of fitters deliver and fitted the French doors and window with expertise and high finish. We are very pleased with this company.Verified reviewerJob location: PL17Response from Duchy Ltd
Thank you for your lovely review! We're delighted to hear how pleased you are with your new French doors & window. We'll be sure to pass your kind comments on to our fitting team, who really appreciate them. Thank you for choosing Duchy Ltd & for taking the time to share your experience. We hope you enjoy your new installation. Kind regards, The Duchy Ltd Team
10 Double Glazing Repair
Posted 16 October
Very happy
This is the second time I have used Duchy to replace a blown double glazing pane in my home. Both times they were quick to respond, pleasant to deal with, and got the job done in a good timescale and at a reasonable price. I’m very happy with the service and will continue to use them.Verified reviewerJob location: PL12Response from Duchy Ltd
Thank you for your lovely review & for choosing Duchy Ltd again! We're delighted to hear that you've been happy with our service on both occasions. We always aim to provide a prompt, friendly & reliable service at a fair price, so its great to know we've delivered. We really appreciate your continued support & look forward to helping you again in the future! Best regards The Duchy Ltd Team
9.67 Exterior Doors Installation
Posted 15 September
External door replacement
Local company, very professional from initial consult to installation. Good price of product in comparison to other suppliers, with good range of choice, designs and colours. Local showroom enabling visual sight and touch of colours and material. Initial enquiry home visit with brochures, responsive to questions. Installation was quicker than expected, 3 weeks apprx. from placing order and they removed and disposed of old door and frame too at no extra cost. Fast, efficient and friendly staff and absolutely no hard sell. Thankyou all at Duchy Ltd.Verified reviewerJob location: PL12Response from Duchy Ltd
Thank you so much for taking the time to leave such a fantastic review. We're delighted to hear that you are happy with the service from your initial enquiry & home visit right through to the installation. We're also pleased that you found our showroom useful for comparing some of the different colours, designs & materials available. It's great to hear that the process was straightforward, with no hard sell & that our team were friendly, efficient & able to complete the installation sooner than expected. Thank you again for choosing Duchy Ltd & supporting a local company.
10 Double Glazing Installation
Posted 25 August
Homeowner PL19
Duchy gave me fast, efficient service at a competitive price. I cannot fault the quality or finish. I will definitely return to Ducky again.Verified reviewerJob location: PL19Response from Duchy Ltd
Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the fast & efficient service, as well as the quality & finish of the work. It’s great to know you found our pricing competitive & that you’d definitely choose Duchy Ltd again. We really appreciate your support & look forward to working with you again in the future!
10 Double Glazing Repair
Posted 20 August
Windows & door repairs
Professional, friendly , efficient & helpful staff. The team provided great customer service from arranging a site visit to assess the works required, turned up on time & carried out the works very efficiently. Thanks to all for a great service.Verified reviewerJob location: PL17Response from Duchy Ltd
Thank you so much for your fantastic review! We’re delighted to hear that you found our team professional, friendly, efficient & helpful. Providing excellent customer service from the initial site visit right through to completion is something we take great pride in. We really appreciate your kind words & thank you for choosing Duchy Ltd. We’ll be sure to pass your feedback on to the whole team!
Photos
Company Info
Owner
Ms Bridget Rosen
Ltd Company
10 years on Checkatrade
VAT Registered
Yes: 977544271
Duchy Ltd of Callington are proud of their reputation as quality installers & repairers of windows & doors, recognized by multiple repeat clients and customers recommending their friends & family.
This however this is only part of the story, as M.D. Bridget Rosen explains. "All of our fitters are employed & have worked for us for years. They have all recently been awarded NVQ3 qualifications following new laws requiring all fitters to be recognized as competent in their trades.
Most companies settled for the basic NVQ2 qualification but as our fitters had already passed this some years ago we decided to upgrade them all to NVQ3 the higher level"
Duchy Ltd is well known locally for it’s work but what is less well known is the size & quality of the showroom at their Callington premises. Recent upgrades has increased showroom space to some 3000 sq ft with Doors & windows all on display, as well as an impressive display of aluminium bi folds, lift & slide Patio doors for even bigger expanses, French doors & sliding Patio doors in Upvc .
Even more impressive is the new wall of colours displaying some 20 colours & foil finishes now available for windows & doors, plus Composite doors now available in an almost limitless range of colours to brighten up your home. MD. Bridget Rosen commented” most people don’t realize that windows can come in a range of colours and foil finishes. Since we started displaying the choices in the showroom sales of colours have tripled.
So if you would like windows or doors, in White or any one of up to 20 different colours or foil finishes pop along to Duchy Ltd and take a good look.
The showroom is open weekdays only between 7.30am and 4.30pm but closes early on a Friday at 2pm. It’s well worth a visit.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since January 2016
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Financial
Qualifications and accreditations
County court judgement
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