Customer Reviews (287)
Bathroom heater fitted
Fit camera and lights
Very efficiently carried out, clean and tidy job. Very helpful electrician
Relocate two single sockets, one 1 foot away, the other 3 feet away.
Also a double fused switch to be replaced with one I provided. The supervisor carried out a survey of the works and estimated the said work to take no more than 3 hours at £50/hour, I accepted. The bill was for 5 hours. When I phone to query the bill , the supervisor who did the initial evaluation told me that it was just an estimate. An estimate that went for a maximum of 3 hours to 5 hours. How can a so called professional be so far away in his estimate just for 2 single sockets! I was initially billed for an aborted visit. The technician turns up un-announced, with no prior notification!!
Reply from Eastbourne Electrical LLP
Thank you for your comments. We are sorry that your experience wasn’t as satisfactory as you would like. Our supervisor carried out the survey with a representative of yours as you were not present. The budget cost was based on the information provided to us. We stressed that we couldn’t provide a fixed cost due to not knowing the extent of the building works that were being carried out by others and you received what we considered to be accurate indication. I can’t confirm if this was passed onto you. When carrying out the work it became evident that the routing of the cable was different to what we anticipated and a joint box was required to be installed in the floor space; this took additional time. As did the requirement to carry out the additional work changing the switch you requested. Regarding turning up unannounced and an abortive call charge. We don’t turn up unannounced, that simply wouldn’t make good business sense, you were also not charged an abortive call fee. We did, however, agree to come back later in the day to suit your needs as well as graciously providing you a reduction in your bill.
Extractor fitted and electrical repair
David came out to do a quote and give us different options. He made everything very clear and offered the option of using a builder they use to fit an extractor tile to our roof, and to order in the extractor we wanted. Rather than having to go to different workers to get the job done this made the whole process very easy. The quote showed what the complete job would be and we were very happy with it. On the day of the job we had another electrical fault. Chris who did the extractor fitting and the fault diagnosis and repair was excellent throughout. We will definitely use them again.
Replacement light fittings
Great professional job at a good price.
Replace a cooker hood extractor fan; fit a new outside security light and fix a ceiling light
Great service; very friendly staff and excellent quality of work. Arrived on time and did a great job! Would recommend without hesitation !
Spurred off inmersion heater circuit to supply single socket in airing cupboard for 60w bar heater
Well done but very expensive especially providing the heater double the cost elsewhere. My advice to people using these is get a quote in writing before using them
LED ceiling lights fitted
Very good work by Chris, would recommend
They carried out a fault finding - they found a fault on my circuit breaker
They said they would be there at a certain time and arrived on time. Very nice people to chat to and helpful and would definitely recommend them. Nice company to deal with.
Replace old fuse board, install outside socket, change 5 light fittings and fix faulty outside light
Great work carried out by electrician, no problems, clean and tidy! Quote was reasonable compared to others