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Reviews

  • Steve B
    10

    Fantastic service from start to finish.

    Posted 21 June

    I was after a new side-hinged garage door and already knew what I wanted. The sales team weren't pushy at all and were more than happy to accommodate my choice (and even affirmed it was sensible for my use case). The order process was very straightforward and very quick (~4 weeks). On installation day the team that came to fit were incredibly professional and the attention detail was honestly incredible (including using black silicone to match the door). All in all I could not be happier with Eastern Garage Doors. Would not hesitate to use them again in
    Job location: CB7

    Response from Eastern Garage Doors

    Thank you so much for your lovely review. We’re really pleased to hear you had such a positive experience. We never believe in being pushy - our approach is always to advise, guide, and give customers the information they need to make the right choice for thier home. It's great that you recognised this and our attention to detail too. It means a lot! The team takes real pride in getting things just right. Professionalism is something we work hard to uphold throughout every stage of the process, so your feedback is genuinely appreciated along with your endorsement of our services.

  • 10

    Garage door installation

    Posted 13 June

    The whole process from survey through ordering and onto delivery and installation was professional and reassuring. The survey was thorough and we were provided with good advice about the possible options. Setting a date for installation happened quickly and well within the proposed timeframe. The installation team were extremely competent, efficient and did an excellent job. The final product is of an extremely high quality,
    Verified reviewer
    Job location: CB24
  • 10

    100% recommend

    Posted 08 June

    100% efficient from start to finish. No attempt to oversell an unnecessarily more expensive product. Administration, communication and fitting all first class. Good range of doors. Very pleased with outcome
    Verified reviewer
    Job location: IP12

    Response from Eastern Garage Doors

    Many thanks for taking the time to share such lovely feedback. We’ve always believed that a no‑pressure approach is the best way to support our customers, so it’s genuinely appreciated to hear that this came across. Our aim is simply to be helpful, answer any questions honestly, and guide you through the options in a straightforward, personal way. We hope you continue to enjoy your product and that it serves you well for many years to come.

  • 10

    Excellent service

    Posted 26 May

    We would like to say that Eastern Garage Doors were exceptional throughout the whole process of supplying and fitting our new garage door. We were kept informed of progress either by email, text and voicemail. We would have no hesitation in highly recommending them.
    Verified reviewer
    Job location: PE20

    Response from Eastern Garage Doors

    Many thanks for leaving such fantastic feedback. The team really appreciates hearing words like “exceptional” when our work is being reviewed. We put a lot of effort into continuous improvement, so it means a great deal to know this comes through - especially in terms of our communication throughout the process. Your recommendation is genuinely appreciated.

  • 10

    Exceptional Service Throughout.

    Posted 12 May

    We would like to say that Eastern Garage Doors were exceptional throughout the whole process of supplying and fitting our new garage door, custom made to our existing Barn. We would highly recommend them.
    Verified reviewer
    Job location: CO6

    Response from Eastern Garage Doors

    Thank you for your great feedback. We love to hear words like exceptional being used about the work we've undertaken. It's really appreciated by the team because it shows that all the hard work we put in to deliver a complete service is worthwhile. We feel that putting in the effort is paramount - especially so when custom-made products are being installed - the product is simply an extension of the tailored customer support we like to give.

  • 10

    Excellent product and professional installation

    Posted 11 May

    I recently replaced my old up-and-over garage door with a Teckentrup side-hinged garage door, and I’m really pleased with the result. It’s a massive improvement. From the first call to the final installation, Eastern Garage Doors were professional, friendly and easy to deal with. Great product, excellent workmanship and a really good team. Highly recommended.
    Verified reviewer
    Job location: SG19

    Response from Eastern Garage Doors

    Many thanks for your excellent review and recommendation. We're so pleased you feel your new Teckentrup Garage Door is such a big improvement on your last one. We always aim to deliver an exceptional customer experience so it is reassuring to know that you felt the whole team provided what you were looking for in this respect.