Customer Reviews (753)

Reviews (New to Old)Reviews (New to Old)
10

Heat pump system error code, no hot water, leaking pipes.

Verified Review

ECS were able to send someone out in a timely manner, the contractor carried out repairs necessary to restore hot water and heat so I wouldn’t be without it for the weekend. He advised of further issues to be addressed and was courteous, pleasant, and efficient, as was my experience with customer service.

Location: SO22
Reviewed in: September 2023
10

Replace leaking water tank in attic

ECS did a very good job supplying and fitting a water tank in the attic to replace one that was leaking. They were punctual and the work was carried out efficiently. The old tank and rubbish were removed and the area left tidy afterwards. Their office was easy to contact and helpful. I would be happy to use them again.

Location: GU34
Reviewed in: September 2023
10

Fitted shower/W/C pond, annual boiler maintenance, fitted electric element to bathroom towel rail.

Verified Review

Highly competent and courteous technicians arrive on time and provide excellent quality. The team have an excellent knowledge base. Everything is left clean and tidy.

Location: GU34
Reviewed in: September 2023
9.5

Solving problem of boiler random firing and rewiring EVOHOME heating Loom.

Verified Review

Tom, was always courteous, friendly and informative, he analysed the issue and clearly explained why it had been occurring, recommending rewiring of the loom for safety and comprehension reasons (it was a bit of a mess). Even though he was not initially an EVOHOME expert he quickly understood the system and I was very impressed with his work.

Location: GU34
Reviewed in: September 2023
10

Installation of complete heating system including Heat Pump

Verified Review

Excellent experience from start to finish. Full survey and detailed quote to establish required configuration. Work completed on time and to budget. House left tidy at the end of every day despite the extent of the work necessary to install pipes and radiators. All in all would thoroughly recommend this extremely professional company

Location: RG25
Reviewed in: September 2023
10

Replacing a leaking Toilet and Hand Basin

Verified Review

Jason arrived on time. He was very courteous and conscientious. He did a very professional job. I would have no hesitation recommending ECS. ECS were very responsive and efficient the whole way through. Thank you to you all.

Location: GU34
Reviewed in: September 2023
10

Repair/replacement of a very tricky dripping tap

Verified Review

The engineer went above and beyond - I'm very happy with the work undertaken. I've used this company for nearly 20 years and remain very pleased that they cover the town where I've moved to - the engineers who have visited over the years are very professional, reliable and get on with the work in hand.

Location: RG28
Reviewed in: September 2023
10

Fitting new gate valves and lagging

Verified Review

To get a plumber in under a week is a real feeling of security. ECS came out when we had a burst pipe before christmas within 12 hrs of my call. Jason very efficient. As a result I asked them back to fix corroded valves/piping and sort lagging too. Alex and Jason were very knowledgeable and efficient. Highly recommend. My go to plumbers

Location: SO24
Reviewed in: August 2023
10

Replacing two taps

Verified Review

Work was done on time and very efficiently, final price was slightly lower than had been quoted. Very impressed overall. We will definitely use this company again.

Location: GU34
Reviewed in: August 2023
10

Affordable and Professional - Would Highly Recommend

Verified Review

I needed a boiler service, my new Samsung fridge plumbing in and a new toilet flush installed. The engineers were very professional, accurate, friendly and tidy and the work got done in good time. I would definitely use again.

Location: SO50
Reviewed in: August 2023