Customer Reviews (260)

Reviews (New to Old)Reviews (New to Old)
10

Another brilliant job!

Verified Review

This is the second time we've used Emerson's services, this time for a professional end-of-tenancy clean of the carpets and tiled floors in the rented home we were leaving. Despite having a very long and tiring journey due to traffic problems, he was as efficient and friendly as before and did another fantastic job. The house looked immaculate and our landlords texted us shortly afterwards to say how happy they were. Thank you Emerson - you're brilliant!

Location: WR2
Reviewed in: September 2023
10

Full clean of carpets and hard floor in new house

Verified Review

Emerson carried out a full clean of the carpets and hard floors in our new house. After a very helpful discussion and useful guidance about what was needed and how long it would take, he arrived exactly on time and was cheery and friendly, despite having to deal with the torrential rain outside. He did a superb job, leaving the carpets and floor 100% cleaner, fresher, and better-smelling. His price was very reasonable and I'm hoping to become a repeat customer straight away for the house we are leaving! I would unhesitatingly recommend Elite Carpet Care.

Location: WR2
Reviewed in: August 2023
10

End of tenancy clean

Verified Review

Lovely bloke who takes pride in his work. Carpets are like brand new and happy with the results. Definitely will recommend and use again if needed.

Location: B60
Reviewed in: July 2023
10

Whole house carpet and hardwood flooring cleaned

Verified Review

Fantastic service. Professional and reliable. Good communication and timekeeping. Would 100% recommend and use again. Hall stairs and landing cleaned, 3 bedrooms and a lounge plus hardwood flooring to kitchen/diner and downstairs hall.

Location: B60
Reviewed in: July 2023
10

The job was to clean two large grey felt sofas

Verified Review

All I can say is wow! They were in a complete state from my dog, a spilt curry and a coffee and Emerson has completely brought them back to life. This is the second time I have used him and he has not disappointed. I would not go to anyone else.

Location: B90
Reviewed in: May 2023
10

Cleaning two 20 year old cream coloured settees and recolour piping on seat cusions.

Verified Review

I had two leather settees cleaned. They are about 20 years old and had accumulated dirt over the years and started to look dirty. After cleaning and having the piping colour restored, they now look like new, the difference is amazing. I can't thank Emerson enough for the job he has done and at a very reasonable price. I would definitely recommend Elite and have no hesitation in using them again.

Location: B38
Reviewed in: April 2023
10

Whole house Carpets

Verified Review

Fabulous job and so pleased my carpets look like new. Would recommend and use again very professional company.

Location: B97
Reviewed in: April 2023
10

Cleaning lounge and bedroom carpets in my holiday lodge

Verified Review

As always, Emerson was on time, carried out the work effiecently and very well.. Pleased as always with the hard work he does.. , and his friendly manner. I have used Emerson on a regular basis over a period of 10 years and wouldn't consider using anyone else.

Location: WR10
Reviewed in: March 2023
10

Cleaning living room carpet

Verified Review

Emerson has done a fabulous job for us today and I would highly recommend him. Clearly, customer satisfaction is of the highest importance to Emerson; he takes the time to explain the procedures and materials he uses and he knows everything there is to know about carpet! I will definitely be using his company again.

Location: B61
Reviewed in: March 2023
10

Carpet cleaning of 4 rooms

Verified Review

I cannot fault Elite Carpet Care. Such a reliable, honest person who goes above and beyond paying attention to detail to get the best for his customers. Carpets looked brand new with all stains removed and at a reasonable cost. Thank you so much for everything I cannot recommend you enough! Lisa

Location: B61
Reviewed in: February 2023