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Reviews

  • 10

    Fast, reliable service!

    Posted 05 July

    After a long Thursday, I arrived home at 6:30pm to discover we had no hot water and with an early family holiday the next morning, the timing couldn't have been worse. A friend recommended Elite Plumbing, so I called Braidy. He came round that evening to diagnose the problem, returned the next day with the part as promised, and had our hot water back in under 30 minutes. Before leaving, he made sure everything was working perfectly. Reliable, professional and true to his word. I wouldn't hesitate to recommend Braidy and Elite Plumbing.
    Verified reviewer
    Job location: HP13

    Response from Elite Plumbing & Gas Services Ltd

    Thank you for the kind review Andrew, I’m glad we could get it sorted for you.

  • Mugur C
    9.67

    Boiler servicing

    Posted 12 June

    Despite of an initial communication issue, Braidy came around and did an amazing job, servicing my boiler. The service provided was excelent, very professional, Braidy is very knowledgeable and went above and beyond to do the job to high standards and fix any issue. The communication was good, I have been informed all the time about issues, solutions and costs. Braidy came on time for the appointment and respected my property also respected the job he was doing. I can't get him any fault and I highly recommend him! Thanks Braidy and Elite Plumbing & Gas Services ltd
    Verified reviewer
    Job location: LU6

    Response from Elite Plumbing & Gas Services Ltd

    Thanks for the great review Mugur.

  • Adam P
    10

    Needed an old boiler and pipes removing and capping.

    Posted 30 May

    Good quick job and a good price.
    Job location: HP13

    Response from Elite Plumbing & Gas Services Ltd

    Thank you for the brilliant review.

  • 9.33

    Boiler replacement at very short notice

    Posted 05 May

    Braidy came out at very short notice and sourced a replacement boiler and all the parts as swiftly as he could and constantly kept me updated. Despite having some really bad luck with one of his vehicles he was here as soon as he could be and fitted new boiler in a really awkward spot. He is polite considerate and very efficient. I live on my own and always worry about people coming into my home but I consider Braidy to be an honest and kind man who takes great pride in his work. Really impressed that he contacted me a few weeks later to check that everything was ok. Highly recommend
    Verified reviewer
    Job location: HP13

    Response from Elite Plumbing & Gas Services Ltd

    Thank you for the kind review Valerie. I’m glad we could get it sorted for you.

  • 10

    Amazing knowledge, response time and support

    Posted 08 March

    Braidy was super helpful - he contacted us over WhatsApp after we lodged a problem with our boiler on CheckATrade. He went above and beyond assisting us so we could get hot water for the evening. He gave really clear instructions and informed us of what to look out for. So helpful and really friendly, with a very short response time!! We’ll definitely be looking to book Elite Plumbing & Gas Services for our next boiler service! Thanks again Braidy!
    Verified reviewer
    Job location: RG12

    Response from Elite Plumbing & Gas Services Ltd

    Thank you for the great review Matt.

  • 10

    Boiler Replacement

    Posted 06 March

    My boiler was nearly 20 years old and stopped working. I contacted Elite plumbing services who were very efficient and came out the same day. The engineer Braidy was very knowledgeable and advised that it would be best to replace it. The installation was very neat and everything went to plan without any surprises! It was a reasonable and competitive price with a quick turnaround providing an A* professional service! Very happy, would definitely use again and recommend.
    Verified reviewer
    Job location: HP27

    Response from Elite Plumbing & Gas Services Ltd

    Thank you for the great review Tina. I’m glad we could get you up and running again.