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Reviews

  • Tanya H
    10

    New Boiler Installation

    Posted 22 April

    Great service. Ellis kept in touch with arrival times. He gave me several options for my boiler that he explained well and didn't put any pressure to go for the most expensive option. The team worked hard and did a great job.
    Verified reviewer
    Job location: SK6

    Response from EM Plumbing & Heating

    Hi Tanya, Thank you very much for your kind review. I’m pleased that the communication was good and that you appreciated the clear explanations and options without any pressure. It was a pleasure working with you and my team – I’m glad everything went well and you’re happy with the new boiler installation. If you need any further help in the future, please don’t hesitate to get in touch. Best regards, Ellis EM Plumbing & Heating

  • Stephen H
    10

    Excellent service

    Posted 13 April

    Ellis responded to my request for a repair very quickly (on a Sunday morning) and carried out the repair the next day. He explained what was wrong and what he'd done to fix it - he even gave the boiler a quick service with the time left on the call out! Communication throughout was excellent, Ellis (and Joe) were really friendly and the price was amazing. Highly recommended!
    Verified reviewer
    Job location: M41

    Response from EM Plumbing & Heating

    Hi Steve, Thank you very much for your kind review and for taking the time to share your feedback. I’m really pleased the repair was sorted so quickly and that you appreciated the explanation and the extra boiler service. It was a pleasure helping you (and great to have Joe along too). I’m glad the communication and overall service met your expectations. If you need any further assistance with your boiler, heating system or domestic plumbing in the future, please don’t hesitate to get in touch. Best regards, Ellis EM Plumbing & Heating

  • 9

    HIVE Thermostat Installation

    Posted 24 March

    I am very happy with the work (HIVE Thermostat Installation) done by Ellis. Well experienced and professionally done the work easily and well explained. I would recommend Ellis...
    Verified reviewer
    Job location: M40

    Response from EM Plumbing & Heating

    Hi Jerrish, Thank you very much for your kind review. I’m pleased you were happy with the Hive thermostat installation and that everything was clearly explained to you. It was a pleasure working with you, and I appreciate the recommendation. If you need any further help with your heating system or any other domestic plumbing matters in the future, please don’t hesitate to contact me. Best regards, Ellis EM Plumbing & Heating

  • Lara N
    10

    Gas boiler installation

    Posted 23 March

    I’m very happy with the work Ellis and his team did installing our new boiler. The whole process was handled professionally from start to finish, and everything was completed to a very high standard. They were reliable, responsible, and easy to communicate with, which made the experience completely stress-free. I also really appreciated how clean and tidy they were, they left everything spotless and even vacuumed after the job. Ellis took care of registering the boiler and completed all the paperwork himself, which made things so much easier for me. I would highly recommend Ellis and his team!
    Verified reviewer
    Job location: BL9

    Response from EM Plumbing & Heating

    Hi Lara, Thank you so much for your lovely review and for taking the time to share your feedback. I’m delighted to hear that you were happy with the new boiler installation and that the whole process was stress-free for you. It was a pleasure working with you and my team. I’m glad you appreciated the cleanliness and attention to detail, and I’m happy we could handle all the registration and paperwork on your behalf. If you ever need any further support with your heating system or any other plumbing needs, please don’t hesitate to get in touch. With best regards, Ellis EM Plumbing & Heating

  • 10

    Central Heating and Water System Fixed

    Posted 26 February

    I had been having problems with my gas central heating and hot water system for some ten weeks. Despite visits from 3 engineers the problem was not resolved until Ellis from EM Plumbing & Heating used his skills to resolve matters. He turned up at the promised time and got stuck in working in a very thorough and professional manner until everything was identified, repaired and tested. Unlike the previous engineers he knew what he was doing for which I was very grateful. He is highly recommended.
    Verified reviewer
    Job location: SK6

    Response from EM Plumbing & Heating

    Hi Alfred , Thank you very much for taking the time to leave such a kind and detailed review. I’m really pleased to hear that the issues with your central heating and hot water system have now been fully resolved. It was a pleasure to help you, and I appreciate your kind words about the service. I’m glad I was able to identify and fix the problem thoroughly after the previous attempts. If you ever need any further assistance with your heating or plumbing in the future, please don’t hesitate to get in touch. With best regards, Ellis EM Plumbing & Heating

  • 10

    Reasonable price

    Posted 18 February

    EM plumbing and heating was excellent! Ellis arrived bang on time and was very courteous and respectful of our property. Work was carried out perfectly, explained everything that we needed to know, left everything set up perfect and made sure we were comfortable! Highly recommended 👍🏻
    Job location: M6

    Response from EM Plumbing & Heating

    Hi Tommy, thank you so much for the wonderful review — it really means a lot to us! I’m thrilled to hear you were happy with the visit. I always aim to arrive on time, treat every home with respect, and make sure everything is explained clearly so you’re left feeling confident and comfortable. Thanks again for your kind words and for recommending us — it’s the best feedback we could ask for! If you ever need anything in the future, just let me know. Best regards, Ellis