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Reviews

  • 10

    Efficient

    Posted 05 January

    Speedy response to enquiry on WhatsApp, arrived on time as arranged, carried out an efficient job and communicated clearly through the process. Thanks.
    Verified reviewer
    Job location: HP4

    Response from ESSENTIAL PHG LIMITED

    Thank you for your kind words Charlie. We were more than happy to attend and get the task completed at hand! Thank you again for the coffees. 💪🏽

  • 10

    Highly recommended

    Posted 29 October 2025

    Drew is our go to now.came out to.Always professional,fast,knowlegable!highly recommended
    Job location: HP8

    Response from ESSENTIAL PHG LIMITED

    Thank you very much Ivana for your glowing review. We were more than happy to help and get you back up and running!

  • 10

    Excellent local plumber

    Posted 17 October 2025

    Drew serviced my boiler. Excellent communication and reliable. Appreciate the time taken to explain watched done. Would use again and highly recommend
    Verified reviewer
    Job location: WD3

    Response from ESSENTIAL PHG LIMITED

    Thank you for the amazing review Carys. It was our absolute pleasure to get your boiler service and also give you a full walkthrough of what was conducted! 💪🏽

  • 10

    Top quality engineers.

    Posted 25 September 2025

    Top quality service from a very professional company. Identified a major heating defect. Within a few days they were back with requisite parts to rectify the issue and restored the heating very quickly. Highly recommended.
    Verified reviewer
    Job location: SL9

    Response from ESSENTIAL PHG LIMITED

    Thank you very much for your glowing review Bob. We were more than happy to get your issue sorted as soon as possible! 💪🏽

  • 10

    Extremely polite and professional

    Posted 08 August 2025

    What a fantastic polite human being, on time and very professional, fitted new thermostat and new zone part ! Would highly recommend
    Job location: WD3

    Response from ESSENTIAL PHG LIMITED

    Thank you very much Wayne for the absolutely glowing review. It’s kindly appreciated and we were more than happy to get your issue resolved so you can go back to enjoying your heating system as it should be! 💪🏽

  • 10

    No hot water at our dental practice

    Posted 03 April 2025

    We had no hot water at the dental practice so I contacted Dhruv who asked me for a summary of the issue and images. He could roughly tell me an estimate of what may be the issue. Came in the next day! Very efficient which I appreciate as I was busy seeing my patients. The job was neat and he managed to sort out the issue and get us working again! I would 100% recommend him to my friends & family.
    Verified reviewer
    Job location: NW7

    Response from ESSENTIAL PHG LIMITED

    Thank you for the glowing review Nimisha! We were more than happy to come to your aid and get your hot water running with haste! 💪🏽