Reviews

Karl was brilliant! really professional work done which looks brilliant. communication is great with Karl as well, always available and more than willing to help. Good and reasonable price. He's also a really decent guy. really nice and easy to get on with. very personable. highly recommend

Fantastic service from start to finish. Front room was cleaner than it had ever been! Can't recommend this service more. If I had another chimney I would have another burner with Esser

Karl was very experienced and helpful. Fitted a flue for a gas fire, very tidy and completed the finishing touches with spray and paint at his suggestion. Would definitely recommend.

From the time we requested a quote to the completed installation Karl has provided exceptional service. He explained everything that was required and kept us in the picture as the work progressed. His attention to detail and the respect he gave to our house ( keeping everything clean and tidy) was outstanding. The finished project is fabulous and we would have no hesitation in recommending Karl.

We are very happy and warm now that our Ecosy+ Panoramic Multi-Fuel 5kw Stove (Defra Approved), Multiplex 904 Chimney Liner and Flue has been expertly installed by Karl Esser from Esser Stoves, along with some necessary and aesthetic Fireplace modifications. From the initial competitive quotation to the exciting day of install and ongoing aftercare; Karl has been amazing, helpful, patient, polite, reliable, knowledgeable and an honest tradesman. No regrets from our family in our choice of person to install our first Stove, well done Karl.

We are so happy with our log burner installed by Karl. From quotation stage and coming round we knew we were in good hands. Karl was thorough and explained the process, spending far longer than anyone else, he made sure he understood the job as it wasn't a simple install due to the construction of the house. During the day of the install they were extremely polite and conscious of mess. He ensured we knew how to use it efficiently and even sent recommendations for a fan afterwards. We will be using Karl again to install another log burner in the future. We couldn't recommend them enough.