Arranged for this company to quote me on a deep clean of my bungalow. They came round for a visit (and were late) and we agreed a price. They arranged to carry out the work on the Saturday. I received a call at 10pm the night before, and said they could not make it and asked if they could do it on Sunday afternoon instead! My son had taken the day off work so he could be present as well. Totally unprofessional.
Response from Everglow Cleaners Limited
Thank you, Brenda. You originally said the job could be done Saturday or Sunday. Due to a childcare issue, we asked about Sunday morning. When you declined, we offered to stick with Saturday, but you cancelled.We acted fairly and feel the review is unfair