Kitchen fitted fine however very untidy finish. The window sill is not level due to how the tiles have been fitted. My blinds now don’t fit in one of my windows due to the tiles being put on top of existing tiles. There is messy grout in places. The lady who arranges the times and dates of fitting is extremely rude and rather nasty. I was asked to sign off the job before it was finished. I would not recommend to use this company at all.
Response from Exin Construction Limited
Customer was happy and signed off kitchen installation The next day sent pics of snagging Which consisted of a inch gap of grout and grout adhered to the window tape which hasn’t been removed after window installation also her old grout and build up of paint she was informed that this would happen and that this wasn’t our responsibility to remove the all of this We agreed to send a fitter which was there within the hour of call and he was turned away stating Her son had Covid Which later said it was her husband We all agree this cannot be help and we agreed to return at a later date We called the customer yesterday 25/8/21 to Arrange a return visit we finished this install W/C 11/7/21 and this is the first time she mentioned her window cill sloping we said not to worry but the fitter will take a look at this on his return Visit She then mentioned plastering and finishing We informed her that she hadn’t paid for the walls to be plastered and boarded and that this is a extra bit could also be arranged if they required