Very good job on our flat roof, except it was agreed they would return to finish around a new window and sort out some important snagging issues. Received an invoice with extra costs and no allowance for specification downgrade. Made the mistake of not withholding a portion of the payment for when job was completed. Subsequent correspondence fobbed off or ignored. I guess one lives and learns but it leaves a bad taste in the mouth.
Response from First Rate Flat Roofing Ltd
Hi the job in question was completed in full and paid in full, after the roof was completed the customer had some new doors put in and wanted me to come back and fibreglass in for nothing which was not agreed.