Trade cover image

Flower's Plumbing & Heating

9.67/10

Norwich, Norfolk

£1,000 guarantee T&Cs apply

Checkatrade member since May 2024

Skills

  • Air Source Heat Pump Installation - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Cooker Installation
  • Gas Safety Checks - CP12

Customer Reviews

Write a review

9.67 /10

Based on 44 reviews over the past 12 months

Quality of work

9.66

Reliability

9.68

Communication

9.66

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for being professional, punctual, and efficient, often highlighting their excellent communication. They are frequently described as friendly, helpful, and delivering high-quality work.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (177)

  • 0

    Shower Repair

    Posted 1 day ago

    Unreliable - Left with no response and no shower, avoid

    I rarely write negative reviews but have been left with no choice. Flowers Plumbing came to replace my shower, removed it, then deemed their own replacement unsuitable (which can happen). But, despite agreeing to their new quote in writing to complete the job, they have not responded to any messages. My shower has been non-functional for a week. A second plumber has assessed the pipework and confirmed damage caused by the incorrect stop fitting they left behind, but refuses to touch it as it is not their work. I am now left with a damaged pipe, no shower, and no way forward. Very disappointed.
    Verified reviewer
    Job location: NR5
    Deepali S
  • 10

    Plumbing Repairs

    Posted 6 days ago

    I had a leak from the overflow pipe in the attic, which was running water out into the garage

    The communication from the start was really good. I was given a rough estimate before they came based on what I said the problem was, which put me at ease. They arrived promptly and quickly got on with the job. I also asked for a quote for replacing my downstairs toilet and sink but was told by the young man that my existing sink and toilet could be repaired, which will save me a lot They were polite and kind. I am definitely going to use them for the other jobs I need doing and would highly recommend them.
    Verified reviewer
    Job location: NR13
    Sharon P
  • 10

    Bathroom & Kitchen Plumbing

    Posted 6 days ago

    3 toilets flush repaired

    Guys were friendly, professional and quick. Will use again for anything plumbing related
    Verified reviewer
    Job location: NR9
    Rob L
  • 10

    Tap Repair

    Posted 31 July

    Repair bathroom tap and replace kitchen tap.

    Repairs completed quickly and efficiently. Would definitely use again.
    Verified reviewer
    Job location: NR1
    Marian S
  • 9.67

    General Plumbing

    Posted 25 July

    To replace a kitchen tap

    Arrived on time, did the job and was on hand for a follow up question. Can't argue at all.
    Verified reviewer
    Job location: NR8
    Gary M
  • 9.67

    General Plumbing

    Posted 25 July

    Replacement of main stopcock and replacement of old bathroom basin taps

    Did the jobs fine, on the agreed day. Two staff, one worked on each job, so they were quick. Routine work but the old taps had been difficult to budge without risking damage, so I needed a pro. All went smoothly.
    Verified reviewer
    Job location: NR2
    John W

Photos

Company Info

Owner

Mr James Flower

Sole Trader

2 years on Checkatrade

VAT Registered

No

Cards AcceptedDomestic WorkFree EstimatesInsurance Work Undertaken

Hello! I'm James Flower, a seasoned Plumbing & Heating engineer with a decade of industry experience. My career began with an 10-year tenure at British Gas, where I developed a deep understanding and mastery of plumbing and heating systems. 4 years ago, I embarked on my entrepreneurial journey by founding Flowers Plumbing & Heating, driven by a passion for providing personalized, high-quality services.

Comprehensive Services

I offer a wide range of plumbing and heating services to meet all your needs:

  • Tap Services: Whether you need a tap installed, repaired, or replaced, I ensure smooth and efficient water flow throughout your home.
  • Main Stopcock Replacement: I provide precise and efficient replacements to help you control your water supply with ease.
  • Radiators and Heating Systems: From installation to maintenance, I ensure your radiators and heating systems are operating at peak performance, keeping your home warm and comfortable.
  • Boiler Installations: I specialize in the installation of new boilers, prioritizing energy efficiency and reliability to provide you with long-term comfort and savings.
  • Boiler Servicing and Repairs: Trained by Worcester Bosch, I handle service, maintenance, and complex boiler breakdowns with expert precision.
  • Emergency Plumbing and Heating Services: I offer rapid response solutions for any plumbing or heating emergencies, ensuring your home is back to normal as quickly as possible.

Certifications and Training

I am Gas Safe registered, a testament to my commitment to safety and quality. Additionally, my specialized training with Worcester Bosch equips me with the skills to handle any boiler-related issues, ensuring your heating system is in the best hands.

Commitment to Excellence

At Flowers Plumbing & Heating, I am dedicated to delivering exceptional service characterized by:

  • Quality Workmanship: Every job, big or small, is approached with meticulous attention to detail and a commitment to excellence.
  • Customer Satisfaction: Your satisfaction is my priority. I strive to exceed your expectations through reliable, friendly, and professional service.
  • Transparent Communication: I believe in clear and open communication. I keep you informed throughout the process, ensuring you understand the work being done and the costs involved.
  • Timely and Efficient Service: I value your time and ensure that all services are completed promptly without compromising on quality.

Why Choose Me?

  • Experience and Expertise: With 10 years of experience and extensive training, I bring a wealth of knowledge to every job.
  • Personalized Service: As the owner and operator of my business, I provide personalized attention and tailor my services to meet your specific needs.
  • Trusted Professional: My background with British Gas and my Gas Safe registration give you peace of mind knowing you are working with a trusted professional.

Let Flowers Plumbing & Heating be your go-to solution for all your plumbing and heating needs. Contact me today to schedule a service or consultation. Your home’s comfort and functionality are my top priorities, and I look forward to serving you.

Accreditations and awards

Worcester Bosch Group
Worcester Bosch Group

This trade passed up to 12 Checkatrade vetting checks

Member since May 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople