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FLOW PLUMBING AND HEATING LTD

9.92/10

Cardiff, South Glamorgan

£1,000 guarantee T&Cs apply

Checkatrade member since April 2019
5

Skills

  • General Plumbing
  • Underfloor Heating Installation
  • Radiator Installation
  • Shower Installation
  • Power Flushing
  • Plumbing Repairs
  • Water Pumps Installation
  • Tap Repair

Customer Reviews

Write a review

9.92 /10

Based on 26 reviews over the past 12 months

Quality of work

9.88

Reliability

9.92

Communication

9.96

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as professional, reliable, and communicative, frequently praising the team for their high-quality work and tidiness. Reviewers often highlight their punctuality, clear communication, and the respect shown for their homes.

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Reviews (182)

  • 10

    General Plumbing

    Posted 1 week ago

    Fantastic communication, great standard of work

    Mitch and his staff installed a brand new central heating system in my Mother’s property. From the first visit to work being carried out, the customer service provided was excellent. Communication was really clear and regular. The work carried out was first class. I would recommend Flow to anyone.
    Verified reviewerJob location: NP20
  • 10

    Bathroom & Kitchen Plumbing

    Posted 08 October

    Bathroom Renovation

    Flow Plumbing recently completed our bathroom renovation. Mitch and his team were fantastic from start to finish, arriving promptly each morning and ensured the house was spotless before leaving each day. There was clear communication throughout the process and the finished bathroom was to a high standard. We’re extremely happy with their work and would definitely recommend.
    Job location: CF23
  • 10

    Bathroom & Kitchen Plumbing

    Posted 07 October

    Outstanding bathroom renovation, couldn't recommend highly enough

    Mitch at Flow Plumbing was exceptional from start to finish. Reliable, honest, really tidy and a highly skilled tradesperson with very high standards. He kept me in the loop throughout and foresaw anything that needed sorting, so the job ran without a single hiccup. His attention to detail is excellent and the bathroom now looks amazing. He coordinated everything seamlessly while letting me make all the decisions, so it truly feels like my bathroom. I really enjoyed working with Mitch and would recommend Flow Plumbing without hesitation.
    Verified reviewerJob location: CF11
  • 10

    Radiator Installation

    Posted 29 September

    Excellent local plumbing firm

    We used flow plumbing for an upgrade to our central heating system, they were excellent from start to finish. Turned up on time, were courteous and very neat and tidy throughout the whole process. Would definitely recommend them, Mitch gave us expert advice, and the work was done on time and on budget. Would definitely use them again.
    Verified reviewerJob location: CF14
  • 10

    Shower Repair

    Posted 03 September

    Prompt, polite and professional

    Mitchell was the contact from the start. He communicated and kept me updated with all the ordering of materials, how long they would take to arrive and when the job would be carried out. Lewis arrived promptly on time and was amazing. He was so respectful of the property and cleaned up brilliantly to what turned into quite a messy job. Both gents were polite and professional and I will definitely be using them again if I need to in the future and will be passing on their details to anyone looking for a plumber. Thankyou gents ⭐️
    Verified reviewerJob location: CF24
  • 9.67

    General Plumbing

    Posted 01 September

    The 3 Rs: Highly Responsive, Reputable and Reliable

    Go with the Flow... Been using Flow for a good couple of years now because they're efficient and Mitch is highly responsive. Price-wise for everyday plumbing needs and even full boiler installs they can be standard and sometimes competitive. Of course, what I'm not allowing for in my price comparisons is response time (nearly always immediate in terms of communication), availability (as good as it gets), helpfulness and communication (the best; Mitch explains the issue in full via Whatsapp, givesa full quote etc). The fact you don't have to chase Flow unlike most plumbers is worth a lot!
    Verified reviewerJob location: CF24

Photos

Company Info

Owner

Mr Mitchell Baker

Ltd Company

7 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken24 Hour Call-out

Myself, Mitchell Baker and my experienced qualified team at Flow Plumbing & Heating are a local independent company who offer a high-quality friendly service, 24hours a day in Cardiff and surrounding area at a competitive price.


We believe our approachable, friendly reputation and our dedication to guarantee we treat every customer and your home with great respect, as well as offering a professional service will always make sure you have a positive experience and relationship with us for the future.


We cover all water and gas related services from-


Bathroom design and full bathroom installation including tiling and building work.


Supply and install Boilers, boiler breakdowns & servicing.


Landlord certificates, general maintenance, leaks and repairs. Underfloor heating. New heating systems, Designer radiators. Anything related with gas and water we will cover. Please don’t hesitate to give us a call.

Accreditations and awards

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This trade passed up to 12 Checkatrade vetting checks

Member since April 2019

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