FLOW PLUMBING AND HEATING LTD
Skills
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Pumps Installation
- Tap Repair
Customer Reviews
Write a review9.92 /10
Based on 26 reviews over the past 12 months
Quality of work
9.88
Reliability
9.92
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this company as professional, reliable, and communicative, frequently praising the team for their high-quality work and tidiness. Reviewers often highlight their punctuality, clear communication, and the respect shown for their homes.
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Reviews (182)
10 General Plumbing
Posted 1 week ago
Fantastic communication, great standard of work
Mitch and his staff installed a brand new central heating system in my Mother’s property. From the first visit to work being carried out, the customer service provided was excellent. Communication was really clear and regular. The work carried out was first class. I would recommend Flow to anyone.Verified reviewerJob location: NP2010 Bathroom & Kitchen Plumbing
Posted 08 October
Bathroom Renovation
Flow Plumbing recently completed our bathroom renovation. Mitch and his team were fantastic from start to finish, arriving promptly each morning and ensured the house was spotless before leaving each day. There was clear communication throughout the process and the finished bathroom was to a high standard. We’re extremely happy with their work and would definitely recommend.Job location: CF2310 Bathroom & Kitchen Plumbing
Posted 07 October
Outstanding bathroom renovation, couldn't recommend highly enough
Mitch at Flow Plumbing was exceptional from start to finish. Reliable, honest, really tidy and a highly skilled tradesperson with very high standards. He kept me in the loop throughout and foresaw anything that needed sorting, so the job ran without a single hiccup. His attention to detail is excellent and the bathroom now looks amazing. He coordinated everything seamlessly while letting me make all the decisions, so it truly feels like my bathroom. I really enjoyed working with Mitch and would recommend Flow Plumbing without hesitation.Verified reviewerJob location: CF1110 Radiator Installation
Posted 29 September
Excellent local plumbing firm
We used flow plumbing for an upgrade to our central heating system, they were excellent from start to finish. Turned up on time, were courteous and very neat and tidy throughout the whole process. Would definitely recommend them, Mitch gave us expert advice, and the work was done on time and on budget. Would definitely use them again.Verified reviewerJob location: CF1410 Shower Repair
Posted 03 September
Prompt, polite and professional
Mitchell was the contact from the start. He communicated and kept me updated with all the ordering of materials, how long they would take to arrive and when the job would be carried out. Lewis arrived promptly on time and was amazing. He was so respectful of the property and cleaned up brilliantly to what turned into quite a messy job. Both gents were polite and professional and I will definitely be using them again if I need to in the future and will be passing on their details to anyone looking for a plumber. Thankyou gents ⭐️Verified reviewerJob location: CF249.67 General Plumbing
Posted 01 September
The 3 Rs: Highly Responsive, Reputable and Reliable
Go with the Flow... Been using Flow for a good couple of years now because they're efficient and Mitch is highly responsive. Price-wise for everyday plumbing needs and even full boiler installs they can be standard and sometimes competitive. Of course, what I'm not allowing for in my price comparisons is response time (nearly always immediate in terms of communication), availability (as good as it gets), helpfulness and communication (the best; Mitch explains the issue in full via Whatsapp, givesa full quote etc). The fact you don't have to chase Flow unlike most plumbers is worth a lot!Verified reviewerJob location: CF24
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Company Info
Owner
Mr Mitchell Baker
Ltd Company
7 years on Checkatrade
VAT Registered
No
Myself, Mitchell Baker and my experienced qualified team at Flow Plumbing & Heating are a local independent company who offer a high-quality friendly service, 24hours a day in Cardiff and surrounding area at a competitive price.
We believe our approachable, friendly reputation and our dedication to guarantee we treat every customer and your home with great respect, as well as offering a professional service will always make sure you have a positive experience and relationship with us for the future.
We cover all water and gas related services from-
Bathroom design and full bathroom installation including tiling and building work.
Supply and install Boilers, boiler breakdowns & servicing.
Landlord certificates, general maintenance, leaks and repairs. Underfloor heating. New heating systems, Designer radiators. Anything related with gas and water we will cover. Please don’t hesitate to give us a call.
Accreditations and awards
Verified
Checkatrade has verified with issuing organisations.
This trade passed up to 12 Checkatrade vetting checks
Member since April 2019
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