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Reviews

  • 10

    Customer Experience

    Posted 4 days ago

    We had a water leak at midnight and Saqib was happy to give us a hand by driving all the way to us and fixed the leak. We appreciate the quick turnaround and professionalism. I will book this company for further works at the house such as boiler change, gas and electric checks. I strongly recommend them.
    Job location: TW19
  • 10

    AC installation

    Posted 5 days ago

    Very pleased with this company and their work They came on time and installed the AC unit in a matter of hours. Very polite and just got on with the work Would strongly recommend this company
    Verified reviewer
    Job location: TW5

    Response from Flow & Return Heating

    Thank you for taking the time to leave such a positive review — we really appreciate it. We’re pleased to hear you were happy with the service provided and that everything met your expectations.

  • 10

    Highly recommended for quality service

    Posted 5 days ago

    Sabir was very friendly, had quick communication prior to the work, and carried the work out with top professionalism. Arrived on time and was very reliable. Will be recommending to my friends/family in west London.
    Verified reviewer
    Job location: W6

    Response from Flow & Return Heating

    Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience. It’s great to hear you were happy with the service provided, and we’ll be sure to pass your comments on to the engineer involved.

  • Kirsty-leigh B
    10

    Fitting new radiators

    Posted 08 July

    Had an excellent experience with this business and would definitely use again! Knowledgable engineers who were meticulous and tidy. Have had bad experiences in the past with plumbers and poor work and they managed to fix our problems effectively.
    Job location: SW19

    Response from Flow & Return Heating

    Thank you so much for your kind words and positive review! We truly appreciate you taking the time to share your experience.

  • 10

    Would recommend

    Posted 08 July

    A first-class experience. Polite, professional, friendly service. Open and honest quote process and work carried out with professionalism.
    Verified reviewer
    Job location: W7
  • 10

    Excellent AC installation

    Posted 08 July

    Sabir and team did a fantastic job - knew the potential problems before they happened and proactively fixed them, they didn't cut corners and they were flexible. They went above and beyond getting more stock in a tough time. The installation took 1 day, which was good, and the team were good lads who were polite and worked very hard in a tough day. Grateful for their talent and work ethic.
    Verified reviewer
    Job location: W7

    Response from Flow & Return Heating

    It was a pleasure working with you, and we're delighted to hear you were happy with our service. We look forward to helping you again whenever you need us. Thanks for choosing us!