Response from FMR Plastering
I am disappointed to read this review as it does not accurately reflect the agreed scope of work.
The wall is affected by ongoing water ingress caused by failed external render, a problem that was identified and discussed. We agreed external repairs and quotations were provided for these works at great length with trades lined up to start but we were left hanging.
Unfortunately, internal repairs cannot be expected to last while water continues to penetrate. All issues could have been resolved.