Reviews

  • 10

    Very pleased with our new water softener

    Posted 6 days ago

    We asked Friendly Water to install a water softener. They visited for a site survey and returned a couple of weeks later to do the installation. Our pipework is very complicated which made the installation more problematic. However Friendly Water explained everything very clearly at very step and gave us several options. The job was completed in a couple of hours, and they left everything clean and tidy. They explained how the new system works and how to look after it (it's very simple). We are very pleased with the new water softener and I would be very happy to use them again.
    Verified reviewer
    Job location: NW9
  • 10

    Hague Maximizer Softener Installation

    Posted 30 June

    My neighbours had Friendly Water install a water softener a while ago. They were very pleased with it, I gave them a call, and Carl came around that afternoon, did the survey and explained how the Hague Maximizer 410 worked. I ordered one the next day which was installed the following week. This took about three hours including some rework of the pipework under the sink so soft water was directed to my dishwasher and washing machine, and hard water to the washing up sink. Everything was explained, info pack left, 10kg bag of salt provided and tests showed all our water is now soft. Top Job.
    Verified reviewer
    Job location: KT13
  • 10

    Great friendly service

    Posted 21 April

    Water softener installed by Friendly more than 15 years ago could no longer be repaired. They installed a new model quickly and we continue to be very happy with their service and would recommend them to others.
    Verified reviewer
    Job location: TW1
  • 10

    Number 1 water softener supplier

    Posted 07 April

    From the initial booking, through onsite visit with quotation to installation this has been a professional, timely and wholly enjoyable experience. I cannot recommend Friendly Water enough - and we are so pleased with the result. Thank you team! London N19 location.
    Verified reviewer
    Job location: N19
  • 10

    Hague 7180 & Quooker Installation

    Posted 07 March

    Carl & his team from start to finish provided an impeccable service. Extremely detailed & thorough In recommending the right solution for our property. The works were carried out to a very high standard and I would have zero hesitation in recommending Friendly Water. Keep up the great work!
    Verified reviewer
    Job location: EN10
  • 10

    Replacement of water softener

    Posted 20 December 2025

    Very friendly and helpful service. Reliable and competent. I would recommend them.
    Job location: GU1