FRONT LINE ROOFING AND BUILDING LTD

Reviews (104)

• 10

  Quick and professional service

  Posted 11 August

  Frontline were a great guttering company. The staff were very professional and efficient. They were very reasonably priced and knowledgeable about the job at hand. We will use them again for further roofing/guttering work.
  Job location: N13
• 9.67

  Truly amazing roof replacement

  Posted 20 July

  Professional, I can't praise Front Line and John highly enough. The whole team, were polite and clearly cared about every aspect of the job, the attention to detail even carried through to the clean up operation at the end of the day, amazing. Excellent communication: talking with neighbours keeping them appropriately in the loop, the foreman Roman was great sending me photos at every stage of the job. John was even great with my embarrassing lack of tec skills, very patient, a genuine caring guy. I wholeheartedly recommend him as trustworthy.
  Verified reviewer
  Job location: EN2
• 8.67

  Good quality workmanship

  Posted 19 July

  Very professional explain well about the job prospects and solutions
  Verified reviewer
  Job location: CR5
• 6

  Disingenuous quoting and extremely high prices

  Posted 12 July

  Like others, we ended up paying ALOT more than expected. Repairs to a tiled area 5m x 1m on front of house. Originally quoted £444 inc VAT (based on photo). This shot up to £2,016 inc VAT when John inspected the area close-up from a ladder (and now needed scaffolding). We reluctantly agreed. Less than 1/2 hour after the scaffolding had gone up, John said we would need to spend more than double - £4,320 inc VAT. With the scaffolding already up, we felt backed into a corner. A firm quote should have been possible after inspection on the ladder. This was a very bad experience.
  
  Verified reviewer
  Job location: TW10

  Response from FRONT LINE ROOFING AND BUILDING LTD

  I think it was unfair for this negative feedback, for we had done a good job for the customer and only when the tiles were removed that other damage was visible. We'e give all pictures and videos to show the damage, customer was given the option to get other quotes, thought we couldn't be any more helpful to the customer

• 9

  New roof

  Posted 02 July

  Reliable, polite and very hard working team. Completed the job on time. Very happy.
  Job location: EN1
• 9.33

  Rebuilding of a chimney that had become unsafe

  Posted 13 June

  We posted the potential work on Checkatrade, and John from Front Line Roofing & Building Ltd responded quickly on WhatsApp. We discussed the work needed on the phone, and I sent photos. Costs and schedule were clear, and the scaffolding was installed on time. The work also started on time, and despite bad weather, was completed within a week. Communication was very good during the work as things developed, with regular photos issued by John. All in all I’m very happy with the work done, and would contact Front Line again if any further work were needed.
  
  Verified reviewer
  Job location: CR5