Gas Assist Heating And Plumbing Ltd
Services
Customer Reviews
Write a review10 /10
Based on 2 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (23)
10 Plumber
Posted 20 December 2025
Reliable , trustworthy
Boiler leaking, came out today, replaced a part . Reliable, polite and efficient Would highly recommendVerified reviewerJob location: DE11Response from Gas Assist Heating And Plumbing Ltd
Thank you for your feedback Karen it is much appreciated
10 Appliance Services / Repair
Posted 26 September 2025
Gas Assist Customer Care
We had a new combi boiler installed last year 2024. Colin was very helpful in explaining what was happening with the installation process. Today 26.09.25 we had our first service and everything was good. We are also having further works carried out by Gas Adsis in the near future. I cant praise Colin enough for his great customer care.Verified reviewerJob location: DE1110 Central Heating
Posted 16 June 2025
Combi Boiler Replacement
It means a lot these days that trades simply turn up when they say or when the appt is made. Having had some bad experiences with plumbers, Colin had done some work for family so that gave them and me a head start. Simply turning up and telling me I had to spend more, was not even the issue because turning up when expected means so much to me. Installation day came, and I found both engineers polite, attentive and professional. Hoovering up afterwards was another indication of integrity. Well done Colin and John, you are first on the list if needed again.Verified reviewerJob location: DE1110 Smart Thermostats
Posted 17 June 2024
bath shower, new bath taps and mending toilet cistern.
An excellent job from Colin today. Provided expert advice when giving us a quote for work and a date that he would undertake the work. Colin works to a very high standard. We will definitely be asking Colin to do more plumbing work in the future. Thank you.Verified reviewerJob location: DE1210 Smart Thermostats
Posted 08 April 2024
Install toilet in garage knock through wall to living room
Very professional. All works were explained and carried out by the expert plumber , cheerful plasterer and super sparks.Job location: DE1110 Gas Boiler Installation
Posted 17 February 2024
Boiler Installation
Excellent job, from the initial call to Lorraine all the way through to explaining how everything worked . Everywhere was left tidy and we paid exactly was was quoted and even got reward points by using our credit card! Colin gave us all the options to make an informed decision. Would highly recommend to anyone. They weren't our cheapest quote but we felt confident with Colins experience. Quality job so definitely value for money.Verified reviewerJob location: DE11
Photos
Company Info
Owner
Mrs Lorraine Cooke
Ltd Company
6 years on Checkatrade
VAT Registered
Yes: 305342342
We are an award-winning team, with more than 20 years of combined experience, providing quality work and top customer service across the East Midlands.
You can trust us with your boiler installations , essential maintenance and servicing, emergency call-outs and the nicer things in life – such as fitting new bathrooms and bringing older, restored properties back to life with warm, energy-efficient heating and plumbing.
We are the regional winners of the prestigious 2020 Energy Efficiency Awards, rating us as the number one boiler installer in the East Midlands. We won the same accolade in 2019, and went on to win third place at the 2019 national finals.
Gas Safe-registered and Baxi-approved boiler installers. Our engineers are as efficient as the boilers we install. Lead engineer Colin trained through the British Gas training academy and all engineers work on their professional development, staying informed of all regulatory updates.
We prioritise what’s best for our clients in the long term over our short-term profits. For example, if we can see an older boiler will need regular repairs, we will recommend that a new boiler would save money and reduce energy costs.
What our customers say
“Would recommend in a heartbeat - would give 10 stars if I could!”
“Really responsive and professional service, would highly recommend.”
“Turned a nightmare into a pleasant dream. Totally professional throughout the install of a new boiler. Above and beyond our expectations.”
When extreme weather hits, and calls flood in about broken boilers and frozen pipes, we keep communicating and update everyone regularly. We prioritise elderly and housebound customers and families with young children.
For your peace of mind we always let our customers know when appliance services are due and when safety certificates need to be renewed.
We never use jargon and our advice is accessible and freely given. We give people the facts about how smart meters can save them money and help the planet.
Products and services include
• Boiler Installation
• Boiler repairs and servicing
• Boiler Service Plans
• Gas Safety certificates
• Landlord certificates
• HMO conversions
• Central heating
• Power flushing
• Bathroom installations
• Plumbing
• Leak investigation and repair
We are proud to help customers with special challenges. We have an engineer trained in British Sign Language so that we can help people who have a hearing impairment. We have also helped visually-impaired clients and worked with the registered charity Sight Support Derbyshire. Our office manager has trained as a Dementia Friend champion and our engineers are currently undergoing this training.
Did you know?
• A staggering 60 litres of water can be wasted every WEEK by dripping taps. It’s literally pouring money down the drain.
• A low-flush toilet can save up to seven litres of water per flush.
• Boiler servicing helps your boiler live for longer and be more efficient.
• All gas fires should be serviced annually. It can save lives as well as money.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since May 2020
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Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
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Customer Reviews
Company trading history
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County court judgement
Enhanced business check
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