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6
Shower leak repair
Posted 19 May 2024
Initial response was good, however, they advised they needed to return to carry out additional works at a further cost of £177. When engineer arrived he advised that when he had been there the first time he did not have any silicone in the van to complete the works and it would be a 5 minute job to complete the initial repair. This was not what we had been told was required and charged for. All efforts to obtain a satisfactory refund were unsuccessful. The manager would not respond and admin staff were put in a difficult position trying to justify why job was not properly finished first time.
Verified reviewer
Job location: G11
10
Leaky pipe under bath
Posted 10 February 2022
An excellent service from the plumber (Tommy) who went above and beyond to locate and deal with the leaking pipe under the bath.
Verified reviewer
Job location: G41