Reviews

  • 0

    Rogue trader - Beware of hidden fees and guesswork

    Posted 3 days ago

    Avoid Lini / Golden Hands / Erelind Rexhepi. They quoted £80 for labour to fix my broken hot water, but after arriving, they kept changing their diagnosis (first the motor, then the valve). They then demanded £220 for labour plus £80 for the part, while admitting they weren't even 100% sure it would fix the problem. When I hesitated, they used high-pressure tactics, demanding £80 just to walk away having fixed absolutely nothing. Unprofessional, deceptive, and a total rip-off. Stay away.
    Verified reviewer
    Job location: SL3
  • 10

    Great guys

    Posted 5 days ago

    We are very happy with the work carried out they worked long hours to get the job done they turned up on time cleaned up afterwards and kept us informed of any problems and charged a fair price I would definitely have them back.
    Job location: SL3
  • 10

    Fast and reliable plumbing

    Posted 03 June

    Lini and the team did an excellent job carrying out the plumbing tasks I needed. The work was done professionally, to a high standard, on budget and with lots of communication along the way. I will definitely use them again.
    Verified reviewer
    Job location: TW15
  • Rebecca P
    10

    Remove old shower enclosure and replace with a new one.

    Posted 17 May

    Lindy came and quoted FOC and arrived on time and was kept me up to date with the development of the work. The fact we didn’t replace the shower tray brought unexpected problems. He explained what he could do to get over it and did a great job considering. I would recommend Golden Hands 😁
    Verified reviewer
    Job location: SL6

    Response from Golden Hands

    My pleasure Rebecca, thank you for choosing us.

  • Ciara F
    10

    Leaky Tap and Broken Toilet Seat

    Posted 08 May

    Fantastic job! So friendly and responsive communication, kept me in the know the whole way through and gave me multiple options but also an honest opinion on whether the extra job would be worth it. Highly skilled and would 100% recommend!
    Verified reviewer
    Job location: KT15

    Response from Golden Hands

    Our pleasure, Ciara, thank you for choosing us

  • 10

    Fast, Reliable and Very Professional

    Posted 28 March

    I recently used this plumber and was extremely impressed with the quality of service from start to finish. They arrived on time, were very professional, and clearly knew what they were doing. The issue was diagnosed quickly, and everything was explained to me in a simple and honest way before any work began, Thank you so much guys for your help. I highly recommend to everyone for the best professional service
    Job location: UB10