Reviews

  • 10

    Outstanding

    Posted 2 days ago

    Very helpful, contacted me within 24hrs of my checkatrade add and made arrangements to come out as soon as possible . Very polite young man called Damien handed booking an appointment then a lovely helpful young man came and did the gas safety certificate , again very polite and respectful ,even went above and beyond to pop out and get a carbon monoxide monitor for me . Customer service is obviously very important to this company and it shows in their treatment bof customers,will definitely recommend to others and will use again for our next property and yearly checks
    Verified reviewer
    Job location: TS6
  • 10

    Fast, fair and courteous. Recommended!

    Posted 2 days ago

    Greener were quick to respond to my enquiry, courteous and responsive throughout. They did two separate jobs for me which I needed done quickly and they were on it straight away! They kept me informed throughout and charged a fair price. I'd be happy to recommend Damien and the team to anyone.
    Job location: NE30
  • 10

    Great advice and perfect manner of install

    Posted 2 days ago

    Great experience dealing with Greener Solutions Group from start to finish, they were prompt with accepting my job request, acted just as quick with getting my heating system installed. They explained each part of the process from start to finish with insightful professional advice.
    Job location: NE8
  • 0

    Got my money and ran

    Posted 04 August

    Greener were the first to reply to my advert for a landlords cert on a flat I own so I booked with them well in advance. They turned up on the day and did the Job calling me when finished so I could meet them at the flat. I spoke with them outside at their van and paid for the job in cash, they said the paperwork was left in the flat. On contacting my tenant later that day it turns out they left only a copy for him. I have spoken with them several times since and they promise to email me the relevant paperwork but it never arrives. I am now sick of asking and wont be phoning again
    Verified reviewer
    Job location: DL15

    Response from GREENER SOLUTIONS GROUP LTD

    Hi mr Bourne I’d like to apologise for any inconvenience caused. We have sent over copies of Cp12 and receipt of payment to your email. A copy of CP12 your was left on site at time of works which we are required to do by gas safe regulations.

  • 9.67

    air source pump repair and service

    Posted 29 July

    We had issues with our air source pump due to bad insulation, we also needed pipes and rads moved/removd. The lads came and assessed the job and worked out what was wrong with the pump. price quoted was ok and the job was then booked. Th e lads came on date advised and carried out all the work needed, the work ran into a second day but we are more than happy with the work carried out by the team. I will be using them again and highly recommend them
    Verified reviewer
    Job location: NE9
  • 10

    Service and set up HSP system

    Posted 02 July

    Contact extremely good, arrived on time, pleasant engineers and very knowledgeable. Will use on other jobs and re-use again.
    Verified reviewer
    Job location: TS9