Reviews

We were thoroughly impressed with the work of the installers. Their level of professionalism, application to the job at hand, and the speed at which they completed the installation, was exceptional. We found Greenwave Renewables an easy firm to communicate with, and any issues were quickly dealt with.

Working with Greenwaves was a pleasure. We had them install an air heat source pump for us to replace an oil boiler. The consultation and quoting was excellent and they didn't push us at all - no pressure sales. Surveys were smooth and they did all the work regarding certificates and grants. The quality of installation was excellent and the team took just over 3 days to complete the work to a really high standard. Only glitch at the end was a faulty controller so that required some investigation and a couple of extra visits to get sorted. Works perfectly now and we are so grateful to have this

I’m extremely surprised by some of the reviews here. We have had nothing but trouble with Greenwave. Missed deadlines, lack of communication, disorganisation, staffing issues, poor customer service and the heat pump system still doesn’t work properly after ~4 months, so the house is cold, the water is periodically cold and the cost is extortionate. They’ve been blaming set up, then configuration and now apparently it’s a manufacturer issue. We are on the verge of taking legal action - I now understand why heat pumps have such a poor reputation - it’s not the technology, it’s the installers.

Knowledgeable and professional people who were nice to deal with. Delays occurred due to non-delivery of vital parts

Greenwave Renewables delivered an excellent experience for us when we were in a crisis following breakdown of our gas-fired boiler. Brandon delivered an excellent description and appraisal of Greenwave's approach to their MO for heat pump source for domestic hot water and central heating solutions - which is different to conventional heating company's approach. His description and attention to detail in planning and delivery of his quotation was faultless, and offered a competitive price for the job, which was delivered as quoted and on-time. His firm dealt with all paperwork for Grant app.

Company contacted me and explained all options and i booked them. they turned up and did required work and sent invoice and pdf copy of manual as I wasn't sure what model i had. This was all done by email and call as I am the landlord.