I previously used Harrington Property Services for a job and based on that experience, asked them to install a new patio.
While the work initially looked fine, issues became apparent after rainfall, with water pooling against the house wall and below the step. I raised this and was told it would be addressed once the weather improved. Despite numerous messages and calls, I have not received a response.
I’m very disappointed with the lack of support and communication, which has deeply affected my overall experience. Based on this, I would not recommend their services.
Response from Harrington Property Services
Hi there thank for your comments, you were made well aware of this before the job was started , we told you that you needed to have a slight fall away from the house to prevent pooling in the future. You chose to ignore our recommendation and told us to make the patio level although we told you problems may occur in the future if you didn’t have to fall you still chose to ignore.